Switchboard operators

Ended Indefinite Delivery Contract Awarded Last action

Contract number
36C24924D0005
Awardee
Awarding agency
Task orders
3 $2,713,130 obligated

Award facts

Opportunity
  • 36C24923Q0590 Solicitation number
Combined order value
  • $3,589,439 Current, with exercised options
  • $9,712,963 Potential, with all options
Last date to order 100% complete
IDV ceiling 61% used
$4,462,125.62
Award type
Single award
Who can order
Only the awarding agency
Contracting staff
NAICS code
561421 Telephone Answering Services
Set-aside
No set-aside
Competition
Not Available for Competition · 1 offer Only One Source
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Department of Veterans Affairs, Veterans Integrated Service Network 9, awarded a single-award indefinite-delivery contract to Bobby Dodd Institute, Inc. on October 1, 2023, for switchboard operator services, with a ceiling of $4,462,125.62 and ultimate completion date of September 30, 2026. Bobby Dodd Institute, Inc. is an AbilityOne Non-Profit Agency registered as a non-profit organization. No set-aside category applies.

Place of performance is Murfreesboro, Tennessee and Nashville, Tennessee, where VISN 9 operates medical facilities requiring operator staffing.

Under this IDIQ, three firm fixed-price delivery orders have been issued. A delivery order awarded October 1, 2023, valued at $4,373,550.47 and performance ending September 30, 2028, covers switchboard operator services at Murfreesboro, Tennessee. A delivery order awarded October 1, 2024, valued at $4,411,200.76 and performance ending September 30, 2025, also covers switchboard operator services at Murfreesboro, Tennessee. A delivery order awarded October 1, 2025, valued at $928,211.02 and performance ending September 30, 2026, covers switchboard operator services at Nashville, Tennessee.

Task orders

Task order Ordering agency Obligated Awarded
Switchboard operators 36C24926N0169 Veterans Integrated Service Network 9 (VHA) $928,211
Switchboard operators 36C24925N0103 Veterans Integrated Service Network 9 (VHA) $903,546
Switchboard operators services 36C24924N0056 Veterans Integrated Service Network 9 (VHA) $881,373

Transactions

Action Obligated Date
Other Administrative Action P00004 · EO 14398 $0
Other Administrative Action P00003 $0
Other Administrative Action P00002 $0
Other Administrative Action P00001 $0
Original award $0

Quick answers

Who was awarded contract 36C24924D0005?

36C24924D0005 was awarded to Bobby Dodd Institute, Inc. by Veterans Integrated Service Network 9 (Veterans Health Administration) on October 1, 2023.

How much is contract 36C24924D0005 worth?

Orders under 36C24924D0005 have obligated $2,713,130. Their combined current value, with exercised options, is $3,589,439. Their combined potential value, with all options, is $9,712,963. 36C24924D0005's own ceiling is $4,462,126.

How many orders have been placed under contract 36C24924D0005?

3 orders have been placed under 36C24924D0005, the latest on October 1, 2025.

Who can order from contract 36C24924D0005?

36C24924D0005 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 36C24924D0005 competed?

The extent of competition for 36C24924D0005 was not available for competition. The government received 1 offer.

On GovTribe

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