Indefinite Delivery Contract 36C24921D0054

Award Date 7/15/21
Last Date to Order 12/31/25
Ultimate Awardee
Not listed
Federal Contract Vehicle
Pricing Type
Firm Fixed Price
Legislative Mandate
Not listed
National Interest Action
None
Award Type
Single
Primary Consortia Member
Not listed
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  • 36C24921D0054
    Indefinite Delivery Contract
  • 5
    Federal Contract Awards

The Department of Veterans Affairs (VA) Veterans Health Administration (VHA) has awarded an Indefinite Delivery Contract (IDC) to Press Ganey Associates LLC, a leading provider of patient experience measurement and performance improvement solutions for healthcare organizations. The base contract, valued at $42,540.26, provides Press Ganey membership services to support VHA's quality and patient satisfaction initiatives across the VISN 9 network through December 2025.

Under this IDC, the VA has issued several delivery orders to Press Ganey. These include a $9,862.80 order for data collection and benchmarking services from the National Database of Nursing Quality Indicators (NDNQI) through December 2025, an $8,777.68 order for NDQNI services through January 2025, and a $9,304.53 order for exercise-related services in 2022. All orders were awarded on a firm fixed price basis with no small business set-asides, reflecting Press Ganey's status as a large, established provider in the healthcare analytics industry. The services delivered under this IDC aim to enhance the quality of care and patient experience at VA healthcare facilities within VISN 9, which covers several states in the Midwest region.

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