Multiple award IDIQ for customer research surveys

Ended Indefinite Delivery Contract Awarded Last action

Contract number
28321321D00060030
Awardee
Awarding agency
Task orders
2 $209,365 obligated

Award facts

Opportunity
Combined order value
  • $211,865 Current, with exercised options
  • $251,348 Potential, with all options
Last date to order 100% complete
IDV ceiling 2% used
$12,000,000.00
Award type
Multiple award
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition · 6 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

This indefinite delivery contract (IDC) is a multiple award blanket purchase agreement (BPA) awarded by the Social Security Administration (SSA) to the National Opinion Research Center (NORC), a non-profit research organization. The $12 million IDC is for MULTIPLE AWARD IDIQ FOR CUSTOMER RESEARCH SURVEYS, allowing SSA to issue task orders for survey research, data collection, and analysis services from NORC across various domains.

Two task orders have been issued under this IDC to date. The first is a $66,331 firm fixed-price delivery order for NORC to provide customer experience and employee experience feedback survey services to SSA's Office of Hearings Operations, with a period of performance through September 2024. The second is a $185,017 firm fixed-price delivery order for NORC to provide a system security plan under the IDIQ contract, with a period of performance through March 2027. As a prime contractor with extensive federal research experience, NORC may leverage subcontractors to deliver specialized expertise on these task orders.

Task orders

Transactions

Action Obligated Date
Other Administrative Action P00005 $0
Supplemental Agreement for work within scope P00004 · Mmultiple award IDIQ for customer research surveys -modification to update the contract specialist and to change references to "gender" to "SEX" to comply… $0
Supplemental Agreement for work within scope P00003 · Multiple award IDIQ for customer research surveys -- modification to add the privacy clauses, update the existing invoice submission and federal information… $0
Other Administrative Action P00002 · E014032 multiple award IDIQ for customer research surveys - administrative modification to correct errors in SSA's internal contract writing system. $0
Other Administrative Action P00001 · Multiple award IDIQ for customer research surveys - administrative modification to correct errors in SSA's internal contract writing system. $0
Original award $2,500

Quick answers

Who was awarded contract 28321321D00060030?

28321321D00060030 was awarded to National Opinion Research Center by Social Security Administration on September 7, 2021.

How much is contract 28321321D00060030 worth?

Orders under 28321321D00060030 have obligated $209,365. Their combined current value, with exercised options, is $211,865. Their combined potential value, with all options, is $251,348. 28321321D00060030's own ceiling is $12,000,000.

How many orders have been placed under contract 28321321D00060030?

2 orders have been placed under 28321321D00060030, the latest on September 21, 2023.

Who can order from contract 28321321D00060030?

28321321D00060030 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 28321321D00060030 competed?

The extent of competition for 28321321D00060030 was full and open competition. The government received 6 offers.

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