The purpose of this contract is to establish a procurement vehicle for the next generation telephony project (ngtp).

Ended Indefinite Delivery Contract Awarded Last action

Contract number
28321320D00060007
Awardee
Awarding agency
Task orders
16 $291,362,377 obligated

Award facts

Opportunity
Combined order value
$291,362,377 Current and potential, with all options
Last date to order 100% complete
IDV ceiling 55% used
$526,499,981.00
Maximum order
$50,000,000.00
Award type
Single award
Who can order
Only the awarding agency
Contracting staff
NAICS code
517919 All Other Telecommunications
Set-aside
No set-aside
Competition
Full and Open Competition · 10 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price

Award details come from SAM.gov/FPDS.

About this IDV

Written by GovTribe AI ·

The Social Security Administration (SSA) awarded a single award indefinite delivery contract to Verizon Business Network Services LLC, a subsidiary of Verizon Communications Inc., to establish a procurement vehicle for the Next Generation Telephony Project (NGTP). The purpose of the NGTP is to modernize the agency's telephone systems infrastructure by replacing over 30 legacy telephone switches across SSA facilities nationwide.

Under this contract, Verizon will provide telephony capabilities including managed services, operations and maintenance, software development, and training to support the deployment of a unified communications platform for the agency. Task orders issued to date total over $300 million and encompass five years of performance through March 2025, with work being performed in Baltimore, Maryland. The contract does not utilize any set-aside designations. The initial competitive solicitation was open to all qualified offerors and evaluated proposals based on technical approach, past performance, and price.

Task orders

Task order Ordering agency Obligated Awarded
To procure the fifth contract year task order for managed services, operations, and maintenance for phase one of the… 28321324FDS030055 Social Security Administration $19,675,462
The purpose of this task order is to procure the third contract year task order for operations and maintenance… 28321323FDS030214 Social Security Administration $28,093,621
The purpose of this task order is to procure six months of the operations and maintenance support effort for the… 28321323FDS030206 Social Security Administration $10,791,438
This requisition provides vendor services to support the transition of data from verints workforce optimization (WFO)… 28321323FDS030014 Social Security Administration $190,512
The unification platform temporarily replaced the agencys legacy N8NN system until IT can be transitioned to the next… 28321323FDS030010 Social Security Administration $10,791,438
The purpose of this task order is to continue operations and maintenance (o & m) of the unification platform for the… 28321322FDS030250 Social Security Administration $24,352,320
This requisition provides vendor services to implement and deploy customized software, which will integrate with the… 28321322FDS030240 Social Security Administration $827,400
This requisition is to procure a deputy chief engineer who will become part of the verizon leadership team providing… 28321322FDS030173 Social Security Administration $397,440
The purpose of this task order is to acquire custom software to support the integration of nextalk for the internet… 28321322FDS030135 Social Security Administration $204,762
This task order will provide vendor services under the next generation telephony project (ngtp) contract to perform… 28321322FDS030098 Social Security Administration $208,250
The purpose of this task order is to the second-year requirements for the next generation telephony project (ngtp)… 28321322FDS030081 Social Security Administration $54,880,649
The purpose of this task order is to procure services for the next generation telephony project (ngtp) national 800… 28321322FDS030057 Social Security Administration $121,827
The purpose of this task order is to procure services for the next generation telephony project (ngtp) national 800… 28321322FDS030047 Social Security Administration $8,040
The purpose of this task order is to procure service to redirect inbound folo callers to a new express skillset. 28321321FDS030101 Social Security Administration $23,598
This requisition will procure hardware and software for the agency for the next generation telephony services… 28321320FDS030308 Social Security Administration $38,109,931
The purpose of this task order is for implementation services, installation and transition, managed services… 28321320FDS030201 Social Security Administration $102,685,689
Show all 16

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00020 · The purpose of this modification is to add new clins to the bulk MAC clin list in order to support the national 800 number - phase 1 and to update two clins… $0
Funding Only Action P00019 · The purpose of this modification is obligate funding to line item 0012 bulk MAC. $500,000
Supplemental Agreement for work within scope P00018 · The purpose of this modification is to update the pricing table and payment plan in order to manage costs for ongoing operations and maintenance of phase 1 -… $0
Exercise an Option P00017 · The purpose of this modification is to exercise option year four of the contract, extend the period of performance for line item 00012 bulk MAC, update the… $0
Supplemental Agreement for work within scope P00016 · The purpose of this modification is to update the attachment f pricing table and payment plan in order to continue unification support and ngtp transition and… $0
Supplemental Agreement for work within scope P00015 · The purpose of this modification is to finalize the settlement terms for the REA. In addition, the attachment f pricing table and payment plan will be updated. $0
Exercise an Option P00014 · The purpose of this modification is to exercise option year three of the contract and to add funding to line item 00012 - bulk MAC. $500,000
Supplemental Agreement for work within scope P00013 · The purpose of this modification is to update the pricing table to incorporate additional clins associated with cooling baffles and 48 port patch panels. $0
Supplemental Agreement for work within scope P00012 · The purpose of this modification is to update the contract and add multiple documents associated with the request for equitable adjustment. $0
Supplemental Agreement for work within scope P00011 · The purpose of this modification is to update the pricing table, payment plan, bulk MAC clin list. $0
Supplemental Agreement for work within scope P00010 · The purpose of this modification is to update the pricing table. $0
Supplemental Agreement for work within scope P00009 · The purpose of this modification is to add a new clins to the pricing table and the bulk MAC clin list. In addition, a clin mapping gateway reference document… $0
Supplemental Agreement for work within scope P00008 · The purpose of this modification is to add a new clin to the pricing table, update the payment schedule, and to update the SOW. $0
Exercise an Option P00007 · The purpose of this modification is to exercise option year two of the contract. $0
Funding Only Action P00006 · The purpose of modification P0006 is to add a bulk MAC line item to the contract for previous language added in MOD P0004. $500,000
Supplemental Agreement for work within scope P00005 $0
Supplemental Agreement for work within scope P00004 · The purpose of modification P0004 is to add a clause, update the COR/ALT COR, and add language for a bulk MAC draw down account. $0
Supplemental Agreement for work within scope P00003 · The purpose of modification P0003 is to add additional clins to the pricing table to support unification. $0
Exercise an Option P00002 · The purpose of modification P0002 is to exercise option year i and to update a clin within the pricing table. $0
Other Administrative Action P00001 · Update attachment g and attachment f of the contract. The contract specialist and the acotr have both been updated and the order of precedence has been… $0
Original award $100,000
Show all 21

Quick answers

Who was awarded contract 28321320D00060007?

28321320D00060007 was awarded to Verizon Business Network Services LLC by Social Security Administration on March 9, 2020.

How much is contract 28321320D00060007 worth?

Orders under 28321320D00060007 have obligated $291,362,377. 28321320D00060007's own ceiling is $526,499,981. A single order can be worth up to $50,000,000.

How many orders have been placed under contract 28321320D00060007?

16 orders have been placed under 28321320D00060007, the latest on March 9, 2024.

Who can order from contract 28321320D00060007?

28321320D00060007 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 28321320D00060007 competed?

The extent of competition for 28321320D00060007 was full and open competition. The government received 10 offers.

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