The purpose of this task order is to procure service to redirect inbound folo callers to a new express skillset.
Ended Awarded
- Contract number
- 28321321FDS030101
- Awardee
-
Verizon Business Network Services LLC UEI GEYFS4D96R55 Part of Verizon Communications Inc.
- Awarding agency
-
Social Security Administration
- Obligated
- $23,598
Award facts
- Opportunity
-
- Next Generation Telephony Project (NGTP) Solicitation · Posted Oct 3, 2018
- Contract value 100% obligated
- $23,598.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 517919 All Other Telecommunications
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- Baltimore, MD 21235, USA
Award details come from SAM.gov/FPDS.
About this award
The Social Security Administration awarded Verizon Business Network Services LLC a $23,598 firm fixed price delivery order to provide call redirection services under an existing indefinite delivery/indefinite quantity contract vehicle. As the prime contractor, Verizon will redirect inbound calls to the agency's Field Office Line Operations express skillset. Performance will take place in Baltimore, Maryland over an one-year base period ending in March 2022. No set aside designation or major subcontractors were indicated. This delivery order supports SSA's ongoing customer service operations by routing citizen inquiries to the appropriate representatives.
Quick answers
Who was awarded contract 28321321FDS030101?
28321321FDS030101 was awarded to Verizon Business Network Services LLC by Social Security Administration on March 11, 2021.
How much is contract 28321321FDS030101 worth?
The government has obligated $23,598 on 28321321FDS030101.
Is contract 28321321FDS030101 an order under another contract?
Yes. 28321321FDS030101 is a delivery order under 28321320D00060007, an indefinite delivery contract.
Was contract 28321321FDS030101 competed?
The extent of competition for 28321321FDS030101 was full and open competition.
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