This single award indefinite delivery/indefinite quantity (IDIQ) contract will stand up, operate, and support a customer service center that will service pshb employees, annuitants, and family…
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- 24322623D0019
- Awardee
-
Maximus Federal Services, Inc. UEI TREKW6J3QSF5 Part of Maximus Inc.
- Awarding agency
-
Office of Personnel Management
- Task orders
- 1 $10,766,088 obligated
Award facts
- Combined order value
-
- $12,463,340 Current, with exercised options
- $14,771,984 Potential, with all options
- Last date to order 45% complete
- IDV ceiling 22% used
- $50,000,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 541511 Custom Computer Programming Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 4 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
Award details come from SAM.gov/FPDS.
About this IDV
This single award Indefinite Delivery/Indefinite Quantity (IDIQ) contract was awarded by the U.S. Office of Personnel Management (OPM) to Maximus Federal Services, Inc., a subsidiary of Maximus Inc., to establish and operate a Customer Service Center (CSC) supporting OPM's Postal Service Health Benefits (PSHB) program.
The $50 million IDIQ contract has an ultimate completion date of August 16, 2030 and tasks Maximus Federal Services with standing up, operating, and supporting the CSC to service PSHB employees, annuitants, and their family members. This initial $20.8 million firm fixed price delivery order establishes the CSC prior to the 2024 PSHB open enrollment season. The IDIQ contract does not utilize any set-aside designations. The work will be performed at a facility in West McLean, Virginia. As a leading provider of government services, Maximus has extensive experience operating large-scale contact centers and supporting diverse federal health and human services programs.
Description
This single award indefinite delivery/indefinite quantity (IDIQ) contract will stand up, operate, and support a customer service center that will service pshb employees, annuitants, and family members.
Task orders
| Task order | Ordering agency | Obligated | Awarded |
|---|---|---|---|
| OPM seeks to establish a postal service health benefits program customer support center (herein known as the CSC) to… | Office of Personnel Management | $10,766,088 |
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 24322623D0019?
24322623D0019 was awarded to Maximus Federal Services, Inc. by Office of Personnel Management on August 17, 2023.
How much is contract 24322623D0019 worth?
Orders under 24322623D0019 have obligated $10,766,088. Their combined current value, with exercised options, is $12,463,340. Their combined potential value, with all options, is $14,771,984. 24322623D0019's own ceiling is $50,000,000.
How many orders have been placed under contract 24322623D0019?
1 order has been placed under 24322623D0019, the latest on April 18, 2024.
Who can order from contract 24322623D0019?
24322623D0019 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract 24322623D0019 competed?
The extent of competition for 24322623D0019 was full and open competition. The government received 4 offers.
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