The Office of Personnel Management awarded Long Term Care Partners, LLC, doing business as Fedpoint, an indefinite delivery contract with a potential value of $500 million to provide benefits enrollment and premium administration services for the Benefeds Program. Under a firm fixed price delivery order valued at $102.5 million, Fedpoint will administer enrollment and premium collection for Federal employees and retirees selecting and paying for health, dental, vision, and flexible spending account benefits through December 2023. Performance will take place in Newington, New Hampshire.
Through a prior Request for Information, the Office of Personnel Management sought industry feedback to improve these services for the Federal Employees Dental and Vision Insurance Program. Responses were required by September 2020 to provide processing for over five million enrollments across dental, vision, and long-term care insurance plans through a call center, website and IT systems while integrating the TRICARE Dental Program beginning January 2022. Evaluation criteria included customer service, website availability, payroll processing and responsiveness metrics.
Generated 1/4/24, 10:15 PM