Customer and end user support services
Ended Awarded Last action
- Contract number
- 19AQMM25D0965
- Awardee
-
Teksynap Corporation UEI C2T2JWN1D2K4
- Awarding agency
-
Office of Acquisition Management
Department of State
- Task orders
- 0
Award facts
- Opportunity
-
- U. S. Department of State Evolve Request for Proposals (RFP) Solicitation · 19AQMM23R0042 · Posted Dec 2, 2022
- Last date to order 100% complete
- IDV ceiling
- $1,193,706,293.00
- Maximum order
- $1,193,706,293.00
- Award type
- Multiple award
- Who can order
- Only the awarding agency
- Contracting staff
- Funding agency
- Bureau of Information Resource Management Department of State
- NAICS code
- 541512 Computer Systems Design Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 18 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this IDV
Teksynap Corporation, a minority-owned small disadvantaged business headquartered in Reston, Virginia, was awarded a multiple-award Indefinite Delivery Contract on July 14, 2025, by the Bureau of Information Resource Management (civilian agency) for Customer and End User Support Services. This indefinite delivery vehicle carries a ceiling value of $1.19 billion with a performance completion date of May 11, 2026, and was established through a partial small business set-aside solicitation originally posted on December 2, 2022, with a proposal due date of May 10, 2023. The contract stems from the "Evolve" Multiple Award Indefinite-Delivery Indefinite-Quantity procurement, which encompasses a comprehensive scope of information technology services and infrastructure modernization support for the Department of State.
The contracted services include IT infrastructure management, cloud data center services, network telecommunications support, application development, and customer end-user support across multiple functional categories. The solicitation emphasizes comprehensive IT management support services designed to address the Department of State's technology infrastructure and customer support requirements, with evaluation criteria focused on technical capabilities, past performance, and pricing across diverse functional areas including IT management, cloud services, network telecommunications, and application development. Performance is expected to occur at government facilities or contractor locations, with the contract structure accommodating multiple awards to enable scalable technology solutions and comprehensive support across various functional capabilities within the computer facilities management services domain. Teksynap's significant experience across federal IT service contracts, including its OASIS+ Unrestricted IDIQ and enterprise technology services agreements, positions the contractor to deliver integrated solutions supporting the government's civilian agency technology modernization objectives.
Quick answers
Who was awarded contract 19AQMM25D0965?
19AQMM25D0965 was awarded to Teksynap Corporation by Office of Acquisition Management (Department of State) on July 14, 2025.
How much is contract 19AQMM25D0965 worth?
19AQMM25D0965's own ceiling is $1,193,706,293. A single order can be worth up to $1,193,706,293.
Which agency awarded contract 19AQMM25D0965?
Office of Acquisition Management (Department of State) awarded 19AQMM25D0965, with funding from Bureau of Information Resource Management (Department of State).
Who can order from contract 19AQMM25D0965?
19AQMM25D0965 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.
Is contract 19AQMM25D0965 part of a contract vehicle?
Yes. 19AQMM25D0965 is part of Evolve (EVOLVE).
Was contract 19AQMM25D0965 competed?
The extent of competition for 19AQMM25D0965 was full and open competition. The government received 18 offers.
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