CONSULTING SERVICES TRAINING SERVICES SERVICES MAY INCLUDE PROVIDING EXPERT ADVICE, ASSISTANCE, GUIDANCE OR COUNSELING IN SUPPORT OF AGENCIES' MANAGEMENT, ORGANIZATIONAL, AND BUSINESS IMPROVEMENT EFFORTS. THIS MAY ALSO INCLUDE STUDIES, ANALYSES AND REPORTS DOCUMENTING ANY PROPOSED DEVELOPMENTAL, CONSULTATIVE OR IMPLEMENTATION EFFORTS. EXAMPLES OF CONSULTATION INCLUDE BUT ARE NOT LIMITED TO: STRATEGIC, BUSINESS AND ACTION PLANNING HIGH PERFORMANCE WORK PROCESS AND PRODUCTIVITY IMPROVEMENT SYSTEMS ALIGNMENT LEADERSHIP SYSTEMS ORGANIZATIONAL ASSESSMENTS CYCLE TIME PERFORMANCE MEASURES AND INDICATORS PROGRAM AUDITS, AND EVALUATIONS CONTRACTORS SHALL PROVIDE OFF-THE-SHELF, OR CUSTOMIZED OFF-THE-SHELF TRAINING PACKAGES UNDER THIS SIN TO MEET SPECIFIC AGENCY NEEDS RELATED TO MANAGEMENT, ORGANIZATIONAL AND BUSINESS IMPROVEMENT SERVICES, SUCH AS, BUT NOT LIMITED TO: CUSTOMER SERVICE, TEAM BUILDING, ISO 9000 AND ISO 14000, PROCESS IMPROVEMENT, PERFORMANCE MEASUREMENT, STATISTICAL PROCESS CONTROL
Posted 10/26/04, 12:00 AM