Federal Supply Schedule 47QTCA23D000M

Active Awarded Last action

Contract number
47QTCA23D000M
Awardee
Awarding agency
Task orders
1

Award facts

Opportunity
  • 47QSMD20R0001 Solicitation number
Last date to order 80% complete
IDV ceiling
$5,000,000.00
Award type
Multiple award
Who can order
All agencies
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Fixed Price with Economic Price Adjustment

Award details come from SAM.gov/FPDS.

About this IDV

GSA Federal Acquisition Service issued a Federal Supply Schedule contract to Communication Service For The Deaf, Inc. on October 19, 2022, for automated contact center solutions with a $5 million ceiling and performance period ending October 18, 2027. The contract (47QTCA23D000M) is a multiple-award vehicle covering video-enabled platforms for American Sign Language customer support, including monthly shared or dedicated server platforms, one-time implementation fees, and hourly rates for dedicated on-call representatives.

Communication Service For The Deaf, Inc., a non-profit organization based in Austin, Texas, delivers specialized communication services for deaf and hard-of-hearing individuals. The schedule price list includes five-year pricing with annual escalation, prompt-payment and quantity-discount terms, and supports procurement needs across civilian federal agencies. Representatives must hold a high school diploma and two years of customer service and ASL experience. The labor portfolio spans two categories with hourly rates from $45.20 to $50.72, both at high-school education level with no security-clearance requirements.

On July 7, 2025, the Federal Communications Commission issued a $217,590 delivery order under this schedule to Communication Service For The Deaf, Inc. for a consumer support line serving deaf or hard-of-hearing individuals who use American Sign Language. Place of performance is Washington, DC, with completion scheduled for July 10, 2027. The order is firm fixed price. The contract includes FAR clause 52.223-99 COVID-19 safety protocols.

Task orders

Transactions

Action Obligated Date
Other Administrative Action PS0012 $0
Other Administrative Action PS0011 $0
Other Administrative Action PSA917 $0
Vendor Address Change PA0010 $0
Other Administrative Action PSA909 $0
Other Administrative Action PSA914 $0
Other Administrative Action PSA907 $0
Other Administrative Action PSA905 $0
Other Administrative Action PSA904 $0
Other Administrative Action PSA897 $0
Other Administrative Action PA0008 $0
Other Administrative Action PA0007 $0
Other Administrative Action PSA893 $0
Other Administrative Action PSA888 $0
Other Administrative Action PSA887 $0
Other Administrative Action PSA885 $0
Other Administrative Action PSA883 $0
Other Administrative Action PSA882 $0
Other Administrative Action PA0006 $0
Vendor Address Change PA0004 $0
Other Administrative Action PSA869 $0
Other Administrative Action PA0005 $0
Other Administrative Action PSA863 $0
Other Administrative Action PA0003 $0
Other Administrative Action PSA856 $0
Other Administrative Action PA0002 $0
Other Administrative Action PSA815 $0
Modification $0
Other Administrative Action PO0001 $0
Show all 29

Quick answers

Who was awarded contract 47QTCA23D000M?

47QTCA23D000M was awarded to Communication Service For The Deaf, Inc. by Federal Acquisition Service (General Services Administration) on October 19, 2022.

How much is contract 47QTCA23D000M worth?

47QTCA23D000M's own ceiling is $5,000,000.

How many orders have been placed under contract 47QTCA23D000M?

1 order has been placed under 47QTCA23D000M, the latest on July 7, 2025.

Who can order from contract 47QTCA23D000M?

47QTCA23D000M is a multiple award federal supply schedule. All agencies can place orders on it.

Is contract 47QTCA23D000M part of a contract vehicle?

Yes. 47QTCA23D000M is part of Multiple Award Schedule (MAS).

Was contract 47QTCA23D000M competed?

The extent of competition for 47QTCA23D000M was full and open competition.

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