Pioneer Credit Recovery, Inc., a subsidiary of Navient, has been awarded a $260,985,140 Federal Supply Schedule (FSS) contract by the General Services Administration (GSA) Federal Acquisition Service. This multiple-award Indefinite Delivery Vehicle (IDV) contract, with a period of performance from September 26, 2019 to September 25, 2024, allows various federal agencies to issue task orders for Pioneer's specialized debt recovery services.
Under this FSS contract, Pioneer provides debt collection services for federal and state clients, as well as guarantee agencies, handling billions in portfolios. The company's services fall under SIN 561440 and include order level materials and disaster recovery equivalents. Separately, Pioneer has been awarded a $7,778,913.23 firm-fixed-price delivery order contract by the Department of the Treasury's Bureau of the Fiscal Service for Potentially Compromised Accounts (PCA) services under the PIONEER (PCA Services Bridge Contract) initiative, with a performance period through May 17, 2025. Additionally, Pioneer has been awarded a $60,000,000 Blanket Purchase Agreement (BPA) by the Bureau of the Fiscal Service to provide Private Collection Agency (PCA) services, with a period of performance from November 18, 2024 to November 17, 2029.
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