This Federal Supply Schedule (FSS) contract, awarded by the General Services Administration's Federal Acquisition Service, provides automated contact center solutions and order-level materials to federal agencies. The $500,000 ceiling value contract was awarded to Savilinx, LLC, a HUBZone certified Small Disadvantaged Business, on October 1, 2019 for a period of performance through September 30, 2024. The contract offers 27 labor categories such as claims representatives, data analysts, and...
This Federal Supply Schedule (FSS) contract, number 47QTCA24D0024, was awarded by the General Services Administration's (GSA) Federal Acquisition Service to Singlecomm LLC, a for-profit limited liability company, on November 27, 2023. The contract has a period of performance through November 26, 2028 and a ceiling value of $475,000.00. Under this multiple award schedule contract, Singlecomm LLC will provide automated contact center solutions including agent and supervisor software licenses,...
This is a Federal Supply Schedule (FSS) contract awarded by the General Services Administration (GSA) Federal Acquisition Service to Tmax Government Solutions LLC, a service-disabled veteran-owned, minority-owned small business. The contract has a period of performance from July 29, 2022 through July 28, 2027, with a total ceiling value of $500,000. The contract provides a range of automated contact center solutions under Special Item Number (SIN) 561422, including artificial intelligence,...
This Federal Supply Schedule contract, awarded by the General Services Administration's Federal Acquisition Service, provides Senture LLC with a multiple award vehicle to deliver multichannel contact center and business process outsourcing (BPO) solutions to federal agencies. Through this $700,000 contract with a period of performance through December 2029, Senture will provide customer service agents, quality assurance, training, subject matter expertise, team leads, operations management,...
This Federal Supply Schedule contract was awarded by the General Services Administration's Federal Acquisition Service to Connect Centric, LLC, a minority-owned and woman-owned small business located in Alexandria, Virginia. The $475,000 multiple-award contract has a period of performance from March 3, 2020 through March 2, 2030. Under this contract, Connect Centric provides IT professional services, automated call center solutions, and order-level materials. The labor categories include project...
This Federal Supply Schedule contract (47QTCA23D000M) was awarded by the GSA Federal Acquisition Service to Communication Service for the Deaf, Inc. (CSD), a non-profit organization based in Austin, Texas. The $5,000,000 multiple-award contract, which has an ultimate completion date of October 18, 2027, enables CSD to provide automated contact center solutions, including monthly video-enabled platforms for American Sign Language (ASL) customer support across civilian federal agencies. Under this...
The key products and services being delivered under the Federal Supply Schedule (FSS) contract 47QTCA22D004F awarded to Kech Inc., a woman-owned small business and SBA-certified HUBZone firm, include automated contact center solutions, management consulting services, and ancillary support services. The contract has a $6 million ceiling value and is set to expire on February 7, 2027. Kech Inc. has leveraged this FSS contract to secure significant task orders from federal agencies such as the...
Firstcall Office Solutions, Inc., a woman-owned and economically disadvantaged small business, holds a multiple award schedule (MAS) contract with the General Services Administration (GSA) to provide commercial off-the-shelf technology solutions to federal government agencies. Under this MAS contract, Firstcall has received numerous delivery orders from defense and civilian agencies, including the Naval Sea Systems Command, Air Force, and Federal Acquisition Service, to supply a range of IT...
The U.S. Department of State, Bureau of European and Eurasian Affairs, awarded a single-award Indefinite Delivery Contract (IDC) to ZC3, LLC, a Minority Owned Business, Self Certified Small Disadvantaged Business, For Profit Organization, Veteran Owned Business, and Black American Owned company. The contract, valued at a ceiling of $101,847.24, is for the provision of telephone operator services for the U.S. Mission in Spain and Andorra. The contract has a period of performance through...
This indefinite delivery contract, awarded by the National Aeronautics and Space Administration's (NASA) Shared Services Center, has a ceiling value of $400,000,000 and a period of performance through September 30, 2031. The principal purpose is to provide a broad range of functional support services, including customer contact center, enterprise service desk, financial management, human resources, procurement, and business services. The contract has been awarded to Colsa Corp, a...