Hosted auto dialer services to support steady state, emergency and disaster notifications.

Active Awarded Last action

Contract number
70FBTX23A00000002
Awardee
Awarding agency
Task orders
59 $1,617,178 obligated

Award facts

Opportunity
  • 70FB7023Q00000002 Solicitation number
Combined order value
  • $1,617,178 Current, with exercised options
  • $1,617,973 Potential, with all options
Last date to order 68% complete
IDV ceiling 81% used
$2,000,000.00
Award type
Single award
Who can order
Only the awarding agency
Funding agency
Federal Emergency Management Agency Department of Homeland Security
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price

Award details come from SAM.gov/FPDS.

About this IDV

The Federal Emergency Management Agency established a Blanket Purchase Agreement with Voicecast Systems Inc. on June 1, 2023, with a $2 million ceiling and ultimate completion date of May 31, 2028, for hosted autodialer services to support steady-state, emergency, and disaster notifications.

Voicecast Systems Inc., a small business telecommunications company based in Chicago, Illinois, operates under the trade name Intouch Connections. The BPA supplies customizable hosted autodialer services including SMS, MMS, voice, and email notification systems for FEMA emergency response and disaster recovery communications.

Work is performed in Chicago, Illinois and Oak Park, Illinois. All BPA calls are structured as firm fixed-price orders with no set-aside designation.

Since award, FEMA has issued numerous calls under this BPA supporting multiple disaster recovery campaigns. Recent significant calls include $264,132 for DR4829SC Register for Helene messaging (October 16, 2024), $186,264.28 for DR4787TX TSA activation and incomplete registration campaigns (July 22, 2024), and $139,946.93 for DR4828FL incomplete registration messaging (November 25, 2024). Additional calls have ranged from $189 to $112,320 and have supported campaigns including Hurricane Debby (DR4821GA), Hurricane Helene registration (DR4829SC), incomplete registrations (DR4828FL), TSA activation efforts across multiple states, and insurance outreach. Performance periods have been extended via modifications for two to three months to accommodate campaign extensions. Modification P00009 exercised option period two in compliance with Acquisition Alert 25.07 exclusion for public safety under Executive Order 14158.

Task orders

Task order Ordering agency Obligated Awarded
Call order for hosted auto dialer campaigns, in accordance with acquistion alert 25-07 section 2(d) public safety 70FBTX26F00000001 FEMA Texas National Processing Service Center $5,000
Call order for hosted auto dialer campaigns, in accordance with acquistion alert 25-07 section 2(d) public safety 70FBTX25F00000055 FEMA Texas National Processing Service Center $5,000
Acquistion alert 25-07, exclusion public safety applies for DR-4828-FL direct housing auto-dialer. As described under… 70FBTX25F00000054 FEMA Texas National Processing Service Center $4,032
Acquistion alert 25-07, exclusion public safety applies for DR-4834-FL direct housing auto-dialer as described under… 70FBTX25F00000053 FEMA Texas National Processing Service Center $192
Four campaigns for DR-4821-GA hurricane debby auto dialers. Executive order implementing the presidents department of… 70FBTX25F00000052 FEMA Texas National Processing Service Center $288
Campaign DR4798TX monthly returned mail auto dialer 70FBTX25F00000051 FEMA Texas National Processing Service Center $463
Campaign for DR4828FL incomplete registration auto dialer 70FBTX25F00000050 FEMA Texas National Processing Service Center $11,520
Hosted auto dialer services to support messages for DR4828FL incomplete registration campaign 70FBTX25F00000048 FEMA Texas National Processing Service Center $9,600
Hosted auto dialer services to support DR4781 inci/IMI/WVO campaign 70FBTX25F00000042 FEMA Texas National Processing Service Center $385
Hosted auto dialer services to support messages for DR4828FL incomplete registration campaign 70FBTX25F00000041 FEMA Texas National Processing Service Center $2,297
Hosted auto dialer services to support messages for DR4828FL incomplete registration campaign 70FBTX25F00000039 FEMA Texas National Processing Service Center $59,400
Hosted auto dialer services to support messages for DR4828FL incomplete registration campaign 70FBTX25F00000040 FEMA Texas National Processing Service Center $41,976
Hosted auto dialer services to support messages for DR4828FL incomplete registration campaign 70FBTX25F00000036 FEMA Texas National Processing Service Center $1,742
Hosted auto dialer services to support messages for DR4828FL incomplete registration campaign 70FBTX25F00000033 FEMA Texas National Processing Service Center $792
Hosted auto dialer services to support messages for DR4828FL incomplete registration campaign 70FBTX25F00000038 FEMA Texas National Processing Service Center $21,120
Hosted auto dialer services to support messages for DR4828FL incomplete registration campaign 70FBTX25F00000035 FEMA Texas National Processing Service Center $139,947
Hosted auto dialer services to support messages for DR4828FL incomplete registration campaign 70FBTX25F00000037 FEMA Texas National Processing Service Center $54,843
Hosted auto dialer services to support messages for DR4828FL incomplete registration campaign 70FBTX25F00000032 FEMA Texas National Processing Service Center $26,773
Hosted auto dialer services to support messages for DR4828FL incomplete registration campaign 70FBTX25F00000034 FEMA Texas National Processing Service Center $74,623
Hosted auto dialer services to support messages for DR4828FL incomplete registration campaign 70FBTX25F00000031 FEMA Texas National Processing Service Center $2,376
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000029 FEMA Texas National Processing Service Center $23,232
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000030 FEMA Texas National Processing Service Center $22,176
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000028 FEMA Texas National Processing Service Center $2,699
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000023 FEMA Texas National Processing Service Center $5,620
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000017 FEMA Texas National Processing Service Center $2,491
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000019 FEMA Texas National Processing Service Center $18,480
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000018 FEMA Texas National Processing Service Center $30,360
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000021 FEMA Texas National Processing Service Center $17,160
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000016 FEMA Texas National Processing Service Center $66,000
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000020 FEMA Texas National Processing Service Center $26,400
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000015 FEMA Texas National Processing Service Center $24,225
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000009 FEMA Texas National Processing Service Center $264
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000013 FEMA Texas National Processing Service Center $264,132
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000010 FEMA Texas National Processing Service Center $1,056
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000012 FEMA Texas National Processing Service Center $71,280
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000011 FEMA Texas National Processing Service Center $1,934
Hosted auto dialer services to support messages for DR4829SC register for helene 70FBTX25F00000008 FEMA Texas National Processing Service Center $112,320
Hosted auto dialer services to support messages for the incomplete registration and insurance campaigns DR4817LA. 70FBTX25F00000001 FEMA Texas National Processing Service Center $4,356
Hosted auto dialer services to support messages for DR4821GA register for helene 70FBTX25F00000004 FEMA Texas National Processing Service Center $211
Hosted auto dialer services to support messages for DR-4827 -NC TSA activation auto dialer. 70FBTX25F00000003 FEMA Texas National Processing Service Center $110,880
Hosted auto dialer services to support messages for the register for helene DR4806FL. 70FBTX25F00000002 FEMA Texas National Processing Service Center $2,001
Hosted auto dialer services to support messages for the incomplete registration campaign DR4817LA. 70FBTX24F00000033 FEMA Texas National Processing Service Center $1,056
Hosted auto dialer services to support messages for the TSA campaign DR4779IA. 70FBTX24F00000032 FEMA Texas National Processing Service Center $189
Hosted auto dialer services to support messages for the TSA campaign DR4784IA. 70FBTX24F00000031 FEMA Texas National Processing Service Center $298
Hosted auto dialer services to support DR4787TX, two campaigns TSA activation and incomplete registrations. 70FBTX24F00000030 FEMA Texas National Processing Service Center $186,264
Hosted auto dialer services to support DR4788 arkansas TSA campaign 70FBTX24F00000026 FEMA Texas National Processing Service Center $323
Hosted auto dialer services to support DR4796 iowa TSA campaign 70FBTX24F00000027 FEMA Texas National Processing Service Center $1,122
Hosted auto dialer services to support DR4788 arkansas insurance campaign 70FBTX24F00000025 FEMA Texas National Processing Service Center $1,248
Hosted auto dialer services to support DR4781 inci/IMI/WVO campaign 70FBTX24F00000023 FEMA Texas National Processing Service Center $4,118
Hosted auto dialer services to support DR4781 texas insurance campaign 70FBTX24F00000024 FEMA Texas National Processing Service Center $2,936
Show 40 more

Latest 50 of 59 listed here. See the rest on GovTribe.

Transactions

Action Obligated Date
Exercise an Option P00009 · Modification P00009 is issued to exercise option period two and in accordance with acquisition alert 25.07 in compliance with executive order 14158, exclusion… $0
Exercise an Option P00008 · Modification P00008 is issued to exercise option period two and in accordance with acquisition alert 25.07 in compliance with executive order 14158, exclusion… $0
Other Administrative Action P00007 · Administrative modification P00007 is issued in accordance with acquisition alert 25.03 in compliance with executive orders 14148. $0
Other Administrative Action P00006 · Modification P00006 replaces the alternate contracting officer's representative. $0
Other Administrative Action P00005 · Modification P00005 updates FEMA artificial intelligence clause only in accordance with accordance with FEMA acquisition alert 24-02. $0
Other Administrative Action P00004 · Modification P00004 incorporates FEMA artificial intelligence clause only in accordance with accordance with FEMA acquisition alert 24-01. $0
Other Administrative Action P00003 $0
Supplemental Agreement for work within scope P00002 · Modification P00002 incorporates changes to the DHS cyber hygiene special clauses in accordance with DHS hsar deviation 15-01 dated july 20, 2023. $0
Exercise an Option P00001 $0
Original award $0

Quick answers

Who was awarded contract 70FBTX23A00000002?

70FBTX23A00000002 was awarded to Voicecast Systems Inc. by FEMA Texas National Processing Service Center (Federal Emergency Management Agency) on June 1, 2023.

How much is contract 70FBTX23A00000002 worth?

Orders under 70FBTX23A00000002 have obligated $1,617,178. Their combined potential value, with all options, is $1,617,973. 70FBTX23A00000002's own ceiling is $2,000,000.

How many orders have been placed under contract 70FBTX23A00000002?

59 orders have been placed under 70FBTX23A00000002, the latest on June 1, 2026.

Which agency awarded contract 70FBTX23A00000002?

FEMA Texas National Processing Service Center (Federal Emergency Management Agency) awarded 70FBTX23A00000002, with funding from Federal Emergency Management Agency (Department of Homeland Security).

Who can order from contract 70FBTX23A00000002?

70FBTX23A00000002 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.

Is contract 70FBTX23A00000002 under another contract?

Yes. 70FBTX23A00000002 is a blanket purchase agreement under 47QTCA21D00FQ, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 70FBTX23A00000002 competed?

The extent of competition for 70FBTX23A00000002 was full and open competition. The government received 2 offers.

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