Blanket Purchase Agreement 47QTCA21D00FQ-70FBTX23A00000002

The Federal Emergency Management Agency (FEMA), a civilian agency, has awarded a Blanket Purchase Agreement (BPA) contract to Voicecast Systems Inc., doing business as Intouch Connections, to provide hosted autodialer services. The single-award BPA has a ceiling value of $2,000,000.00 and an ultimate completion date of May 31, 2028. Intouch Connections, a telecommunications company, will leverage its existing Multiple Award Schedule (MAS) contract with the General Services Administration to deliver the requested services from its location in Chicago, Illinois. The autodialer services will support FEMA's steady state, emergency, and disaster notification needs, including COVID-19 outreach, disaster recovery efforts, and emergency response communications. The BPA contract and associated task orders do not utilize any set-aside designations and have firm fixed price structures.

The task orders issued to date under the BPA range from $361.00 to $255,011.52 in potential value, with the higher-valued orders supporting multiple FEMA campaigns such as TSA Activation, Incomplete Registrations, and Insurance Outreach across various disaster declarations. Intouch Connections has previously provided similar autodialer and notification capabilities to FEMA through prior BPA calls against its MAS contract, demonstrating its ability to deliver the required emergency communications services to support the agency's mission.