To establish a BPA for servicenow support services.
Active Awarded Last action
- Contract number
- 2031JW25A00002
- Awardee
-
Zartek Solutions LLC UEI LE8ENXE73CJ9
- Awarding agency
-
Office of the Comptroller of the Currency
Department of the Treasury
- Task orders
- 3 $3,323,756 obligated
Award facts
- Opportunity
-
- 2031JW24Q00051 Solicitation number
- Combined order value
-
- $3,323,756 Current, with exercised options
- $3,733,230 Potential, with all options
- Last date to order 36% complete
- IDV ceiling 13% used
- $25,000,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 541512 Computer Systems Design Services
- Set-aside
- Competitive 8(a)
- Competition
- Full and Open Competition · 13 offers Multiple Award, Fair Opportunity
- Pricing
- Order Dependent (IDV only)
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this IDV
The Office of the Comptroller of the Currency (OCC) established a single-award Blanket Purchase Agreement valued at $25 million with Zartek Solutions LLC, effective January 15, 2025, through January 14, 2030, under the General Services Administration Multiple Award Schedule vehicle using the MAS SIN 54151S category. This BPA procurement, awarded under the competitive 8(a) set-aside designation, establishes a comprehensive framework for ServiceNow support services to address the OCC's enterprise service management and information technology operational needs. Zartek Solutions LLC, a women-owned small business headquartered in Leesburg, Virginia, with SBA certifications including 8(a) Program Participant, HUBZone Firm, Women-Owned Small Business, and Economically Disadvantaged Women-Owned Small Business designations, will perform all work from its Leesburg, Virginia location. The BPA ceiling value of $25 million provides the OCC with flexible access to specialized ServiceNow platform administration, enterprise service management infrastructure support, and related technical services without requiring separate competitive solicitations for each requirement.
Three BPA call orders totaling approximately $3.73 million have been issued under this master agreement, demonstrating active utilization of the vehicle. The first call order, valued at $690,958.56 and awarded January 8, 2026, funds ServiceNow Customer Service Management Operations and Maintenance support through January 7, 2027, under a labor-hours pricing structure with no set-aside restrictions. The second call order, valued at $1.561 million and awarded September 30, 2025, procures Epic Team Services staffing support through January 31, 2027, under a competitive 8(a) set-aside with labor-hours pricing and includes a modification for key personnel changes. The third call order, valued at $1.481 million and awarded February 1, 2025, establishes Enterprise Service Management (GetHelp) Operations and Maintenance support through January 31, 2027, under a competitive 8(a) set-aside using firm fixed-price compensation, with a modification to exercise the first option period. Collectively, these call orders address the OCC's mission-critical requirements for ServiceNow platform administration, operational support, and specialized personnel augmentation to maintain and optimize the agency's enterprise IT service delivery capabilities.
Task orders
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 2031JW25A00002?
2031JW25A00002 was awarded to Zartek Solutions LLC by Office of the Comptroller of the Currency (Department of the Treasury) on January 15, 2025.
How much is contract 2031JW25A00002 worth?
Orders under 2031JW25A00002 have obligated $3,323,756. Their combined potential value, with all options, is $3,733,230. 2031JW25A00002's own ceiling is $25,000,000.
How many orders have been placed under contract 2031JW25A00002?
3 orders have been placed under 2031JW25A00002, the latest on January 8, 2026.
Who can order from contract 2031JW25A00002?
2031JW25A00002 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.
Is contract 2031JW25A00002 under another contract?
Yes. 2031JW25A00002 is a blanket purchase agreement under 47QTCA21D0081, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 2031JW25A00002 competed?
The extent of competition for 2031JW25A00002 was full and open competition. The government received 13 offers. It was set aside: Competitive 8(a).
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