Contact center support and training services for hrsas electronic handbooks (EHBS) system
Active Awarded Last action
- Contract number
- 75R60222A00027
- Awardee
-
Sehmi Enterprise, Inc. UEI Y7W7P4HBL7L3
- Awarding agency
-
Headquarters
Health Resources and Services Administration, Department of Health and Human Services
- Task orders
- 10 $16,778,607 obligated
Award facts
- Opportunity
-
- 75R60222Q00087 Solicitation number
- Combined order value
-
- $16,778,607 Current, with exercised options
- $16,947,964 Potential, with all options
- Last date to order 88% complete
- IDV ceiling 6% used
- $299,999,999.00
- Maximum order
- $30,000,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
Award details come from SAM.gov/FPDS.
About this IDV
The Department of Health and Human Services established a single-award, total small business set-aside Blanket Purchase Agreement with Sehmi Enterprise, Inc. (operating as Audley Consulting Group division) on June 17, 2022, with a $299,999,999 ceiling and ultimate completion date of June 16, 2027, for contact center support and training services for the Health Resources and Services Administration's Electronic Handbooks system.
Sehmi Enterprise, Inc. is an SBA-certified 8(a) Program participant (certification expires March 23, 2030) and small disadvantaged business. Work is performed in Rockville, Maryland.
The BPA has generated multiple firm fixed-price calls supporting HRSA and related HHS programs. Recent calls include a $2.64 million Electronic Handbooks contact center support order (awarded September 20, 2024, completion September 19, 2025); a $1.12 million Bureau of Primary Health Care customer support services helpline call (awarded August 7, 2025, completion August 6, 2026); a $1.74 million Program Performance Reporting Systems contact center support call issued by the Office of Information Technology (awarded September 20, 2025, completion September 19, 2026); and a $1.08 million Bureau of Primary Health Care customer liaison services call (awarded August 7, 2024, completion August 6, 2025). Earlier calls included a $2.76 million Electronic Handbooks contact center order (awarded September 21, 2023), a $1.06 million Bureau of Primary Health Care helpline call (awarded August 7, 2023), and a $2.24 million Electronic Handbooks contact center order (awarded September 21, 2022). A $1.31 million Bureau of Primary Health Care customer liaison services call, awarded August 7, 2022, extends to the BPA's June 2027 completion date.
Task orders
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 75R60222A00027?
75R60222A00027 was awarded to Sehmi Enterprise, Inc. by Headquarters (Health Resources and Services Administration) on June 17, 2022.
How much is contract 75R60222A00027 worth?
Orders under 75R60222A00027 have obligated $16,778,607. Their combined potential value, with all options, is $16,947,964. 75R60222A00027's own ceiling is $299,999,999. A single order can be worth up to $30,000,000.
How many orders have been placed under contract 75R60222A00027?
10 orders have been placed under 75R60222A00027, the latest on September 20, 2026.
Who can order from contract 75R60222A00027?
75R60222A00027 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.
Is contract 75R60222A00027 under another contract?
Yes. 75R60222A00027 is a blanket purchase agreement under 47QTCA20D008N, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 75R60222A00027 competed?
The extent of competition for 75R60222A00027 was full and open competition. The government received 3 offers. It was set aside: Total Small Business.
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