Customer satisfaction survey support services - cgfs/GFS
Active Awarded Last action
- Contract number
- 19AQMM24A0167
- Awardee
-
Office Remedies, Inc. UEI Q8DHRJNS1GL5
- Awarding agency
-
Office of Acquisition Management
Department of State
- Task orders
- 4 $377,531 obligated
Award facts
- Opportunity
-
- 19AQMM24Q0002 Solicitation number
- Combined order value
- $377,531 Current and potential, with all options
- Last date to order 83% complete
- IDV ceiling 38% used
- $986,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Funding agency
- Bureau of the Comptroller and Global Financial Services Department of State
- NAICS code
- 541511 Custom Computer Programming Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition · 8 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
Award details come from SAM.gov/FPDS.
About this IDV
The Department of State's Bureau of the Comptroller and Global Financial Services established a single-award Blanket Purchase Agreement with Office Remedies, Inc., a certified women-owned small business, on May 3, 2024, with a ceiling of $986,000 and ultimate completion date of May 2, 2027. The BPA is set aside for Total Small Business and is established against the GSA Multiple Award Schedule.
Office Remedies, Inc. provides customer satisfaction survey support services, including survey design, data collection, analysis, and reporting for the Bureau's customer satisfaction initiatives and the International Cooperative Administrative Support Services (ICASS) program.
Recent BPA calls under this vehicle include: a $115,151.35 order issued December 19, 2024, for the FY25 ICASS Global Customer Satisfaction Survey, with performance in Washington, D.C. and completion by November 1, 2025; a $43,467.29 call issued August 13, 2024, for the 2024 CGFS Domestic Customer Satisfaction Survey, performed in Washington, D.C. and due January 31, 2025; a $114,912.69 call issued May 28, 2024, for the 2024 ICASS Customer Satisfaction Survey, performed in Washington, D.C. and due November 1, 2024; and a $104,000.05 call issued January 30, 2026, for the FY26 ICASS Global Customer Satisfaction Survey, performed in Herndon, Virginia and due November 30, 2026. All recent calls were firm fixed-price awards with no set-aside designation.
Task orders
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 19AQMM24A0167?
19AQMM24A0167 was awarded to Office Remedies, Inc. by Office of Acquisition Management (Department of State) on May 3, 2024.
How much is contract 19AQMM24A0167 worth?
Orders under 19AQMM24A0167 have obligated $377,531. 19AQMM24A0167's own ceiling is $986,000.
How many orders have been placed under contract 19AQMM24A0167?
4 orders have been placed under 19AQMM24A0167, the latest on January 30, 2026.
Which agency awarded contract 19AQMM24A0167?
Office of Acquisition Management (Department of State) awarded 19AQMM24A0167, with funding from Bureau of the Comptroller and Global Financial Services (Department of State).
Who can order from contract 19AQMM24A0167?
19AQMM24A0167 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.
Is contract 19AQMM24A0167 under another contract?
Yes. 19AQMM24A0167 is a blanket purchase agreement under 47QTCA20D005R, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 19AQMM24A0167 competed?
The extent of competition for 19AQMM24A0167 was full and open competition. The government received 8 offers. It was set aside: Total Small Business.
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