Blanket Purchase Agreement 47QRAA18D001K-9531CB22A0001

The Consumer Financial Protection Bureau (CFPB), a civilian federal agency, has awarded a $5,000,000 Blanket Purchase Agreement (BPA) to Human Touch Translations LTD, a woman-owned small business, to provide a range of translation and interpretation services. The single-award BPA, which falls under Human Touch Translations' GSA Multiple Award Schedule contract, has a period of performance through October 2024. Under this BPA, the CFPB has issued multiple call orders totaling over $1 million to date for services such as document translation, interpretation, compliance reviews, and quality reviews. These services support the CFPB's efforts to reach multilingual communities and provide language access to limited English proficient consumers and stakeholders across various agency functions, including supervision examinations, enforcement activities, and consumer communications. The work is primarily performed in New York. This BPA demonstrates Human Touch Translations' capacity to handle large-scale, long-term language service contracts for a federal civilian agency.