AUMHC ccbhc-IA - project name and summary: aurora comprehensive community mental health center, D/B/a aurora mental health center (AUMHC) will improve and advance our certified community behavioral…

AUMHC ccbhc-IA - project name and summary: aurora comprehensive community mental health center, D/B/a aurora mental health center (AUMHC) will improve and advance our certified community behavioral health clinic through enhancing client experience of care, developing clinical capacity in trauma-focused care, increasing care coordination activities, and addressing health disparities and improving outcomes through measurement-based care and targeted interventions. Population to be served: individuals of all ages who have or are at risk for a mental illness or addictions disorder, including individuals with CO-occurring disorders. We will focus on three key underserved subpopulations to reduce disparities in behavioral healthcare access and outcomes: refugees, aslyees and immigrants; individuals experiencing homelessness; and members of the armed forces and veterans. Strategies/interventions: we will develop, implement and evaluate impact of best practices to advance our clinical expertise, build capacity for population health management, and improve client outcomes. Key strategies include: staff training pathways to improve clinical competency and trauma-focused care, investment in technology solutions to enable measurement-based care, integrating feedback from the client advisory council and community needs assessment to improve client experience of care, and developing targeted interventions to address disparities in outcomes for suicide risk and two additional data-driven areas of health focus. Project goals and measurable objectives: goal 1 is to improve client experience of care through alignment of service delivery to community needs, measured by completion of a community needs assessment, development of a sustainability plan, implementation of a client portal, and integrating meaningful input from the client advisory council. Goal 2 is to increase AUMHC capacity to treat impact of trauma for clients through provision of training pathways and implementation support to deliver trauma-focused clinical interventions, measured by training 155 staff in a trauma-focused practice and providing training trauma-focused supervision. Goal 3 is to increase AUMHC capacity to conduct population health management through improved data collection and enhanced analysis to identify client-level and population-level health outcomes, measured by identifying and collecting additional client-level indicators, and developing data literacy training and data dashboards for clinical staff. Goal 4 is to increase AUMHC capacity to improve health equity through provision of targeted interventions to identified high-risk clients and clients with disparities in access and outcomes in care, measured by developing targeted interventions to address identified indicators for each selected area of population health management. Goal 5 is to increase client treatment plan adherence by implementing targeted care coordination activities that improve both internal and external resource collaboration and communication, measured by improving coordination with primary care providers, creating a standard care coordination scope of work and training, and improving referral processes.