Project Grant H79SM086858

ENDEAVOR CCBHC SERVING THE COMMUNITY - MID-ERIE MENTAL HEALTH SERVICES D/B/A ENDEAVOR HEALTH SERVICES WILL IMPLEMENT A FOUR-YEAR FY 2022 CERTIFIED COMMUNITY BEHAVIORAL HEALTH CLINIC IMPROVEMENT AND ADVANCEMENT GRANT. THE PROJECT'S GOAL IS TO INCREASE THE NUMBER OF WESTERN NEW YORK ADULTS AND CHILDREN WITH SMI/SED, SUD, AND COD, PARTICULARLY THOSE LIVING ON BUFFALO'S MARGINALIZED EAST SIDE, TO ACCESS AND UTILIZE HIGH QUALITY, CULTURALLY APPROPRIATE BEHAVIORAL HEALTH CARE DELIVERED BY ENDEAVOR HEALTH SERVICES. THE PROJECT'S OBJECTIVES ARE: (1) REDUCE AVOIDABLE HOSPITAL USE AMONG EHS CONSUMERS BY AT LEAST 30% BY STABILIZING ADULTS AND CHILDREN, WHO EXPERIENCE ACUTE MENTAL HEALTH AND SUBSTANCE USE SYMPTOMS, WITH EVIDENCE-BASED, WHOLE-PERSON TREATMENTS DELIVERED AT EHS'S NEW EAST SIDE 24/7 CRISIS STABILIZATION CENTER; (2) IMPROVE (FROM 2022 BASELINE) INTEGRATED PRIMARY AND BEHAVIORAL HEALTH CARE BY (1) UTILIZING EHS BEHAVIORAL HEALTH CLINICIANS AT 3 EAST SIDE PRIMARY CARE CLINICS, INCLUDING MOBILE HEALTH CLINICS, (2) EMBEDDING A PRIMARY CARE PROVIDER AT EHS'S EAST SIDE BEHAVIORAL CLINIC, AND (3) USING INTERDISCIPLINARY CARE TEAMS WITH NURSE CARE MANAGERS TO FACILITATE TRANSITIONS OF CARE FOR EHS CONSUMERS; (3) IMPROVE (FROM 2023 BASELINE) CONSUMER SATISFACTION BY AT LEAST 15% WITH THE (1) QUALITY OF CARE FROM EHS AND (2) CULTURAL COMPETENCY OF PROVIDERS AT EHS. IN ADDITION TO FULFILLING ALL OF THE PROGRAM'S REQUIRED ACTIVITIES AND REMAINING IN FULL COMPLIANCE WITH SAMHSA'S CERTIFICATION CRITERIA, EHS WILL LAUNCH AND OPERATE A CRISIS STABILIZATION CENTER IN BUFFALO, DESIGN AND IMPLEMENT A BEST-IN-CLASS DIVERSITY, EQUITY, AND INCLUSION INITIATIVE FOR THE ORGANIZATION AND ITS COMPREHENSIVE CCBHC SERVICES, AND STRENGTHEN ITS WHOLE-PERSON, INTEGRATED CARE BY IMPLEMENTING A ROBUST NURSE CARE MANAGEMENT PROGRAM IN PARTNERSHIP WITH MINORITY-LED PRIMARY CARE PROVIDERS.