Project recovery: addressing the increased behavioral health needs of collin county due to the covid-19 pandemic - >> project summary: lifepath systems will implement project recovery to support and…

Project recovery: addressing the increased behavioral health needs of collin county due to the covid-19 pandemic - >> project summary: lifepath systems will implement project recovery to support and restore the delivery of our clinical services that were impacted by the covid-19 pandemic in order to effectively address the needs of individuals with severe emotional disturbance (SED), serious mental illness (SMI), and individuals with SMI/SED and substance use disorders, referred to as CO-occurring disorder (COD). >> population & need: populations of focus will include: (1) collin county residents ages 3 and older who have SED, SMI, or COD; and (2) lifepath systems' workforce who serve the primary target population. Subpopulations of focus among individuals served will include minority populations and economically disadvantaged communities that have been disproportionately impacted during the covid-19 pandemic, as well as those with criminal records and involvement in the criminal justice system. Despite revenue losses of nearly $1 million due to covid-19, we have experienced drastic increases in the need for behavioral health services. In march 2021, crisis assessments increased 24% and hospital admissions increased 109% compared to march 2020. The number of residential and inpatient beds have also been reduced by as much as 50% in order to follow CDC health precautions during the pandemic. >> strategies: the project will consist of four core components that collectively address the required activities: (1) expand mobile crisis outreach services by establishing a high utilizers group & outreach (hugo) team to serve as CO-responders in partnership with local law enforcement agencies and help divert individuals from emergency departments and jail, when appropriate; (2) establish the living room drop-in center for people to access basic needs and connect them with behavioral health services and resources to help divert them from emergency departments, inpatient hospitalizations, or jail, whenever appropriate; (3) expand support services to include care coordination, peer supports, and connections to supported housing, supported employment, and other key services to promotive sustained recovery for people served; and (5) enhance mental health supports for our current workforce to prevent burnout and promote well-being. >> goal & objectives: the project goal is to support and restore the capacity of lifepath systems to address the increased need for clinical services for people with SED, SMI, or COD due to the impact of the covid-19 pandemic. The five project objectives are as follows: (1) 40% of people served will maintain or improve current level of functioning in behavioral health or life domains as measured by noms or c-ssrs; (2) 50% of people served will reduce their number of repeated crisis episodes within 90 days as measured by smartcare EHR reports; (3) 50% increase in utilization of TAP (tele-crisis assessment program) services to serve people at the living room drop-in center or in the community as measured by smartcare EHR reports; (4) 75% of people served will report satisfaction with access and availability of services as measured by satisfaction survey scores; and (5) 80% of workforce will report satisfaction with mental health resources and supports provided by lifepath systems as measured by satisfaction survey scores.