FY2026 (OAOM) older americans act title VII - ombudsman - older americans act title VII - ombudsman

The Department of Health and Human Services Administration for Community Living awarded $1,091,013 to the Washington Department of Social & Health Services on October 1, 2025, under the Special Programs for the Aging, Title VII, Chapter 2, Long Term Care Ombudsman Services for Older Individuals program (CFDA 93.042). The award funds the state long-term care ombudsman program through September 30, 2027, with place of performance in Washington.

The ombudsman program investigates and resolves complaints made by or on behalf of residents of nursing homes and other long-term care facilities, including board and care, assisted living facilities, and other residential care communities. Ombudsmen identify, investigate, and resolve complaints relating to the health, safety, welfare, and rights of residents; provide information about long-term services and supports; ensure regular and timely access to ombudsman services; represent resident interests before governmental agencies and seek administrative, legal, and other remedies; and analyze, comment on, and recommend changes in laws and regulations affecting residents.

The Washington Department of Social & Health Services passed through funding to the Washington State Department of Commerce, effective November 17, 2025, to provide state long-term care ombudsman program services, including legal services, and to facilitate information exchange among appropriate state agencies and organizations regarding long-term care ombudsman program issues.