Federal Grant Award Summary

The Administration on Aging, through the Administration for Community Living, awarded the New York State Office for the Aging (NYSOFA) $425,931 under the Special Programs for the Aging, Title VII, Chapter 2, Long Term Care Ombudsman Services for Older Individuals program (CFDA 93.042) effective October 1, 2025 through September 30, 2027. This formula grant supports New York's Long-Term Care (LTC) Ombudsman program, which investigates and resolves complaints made by or on behalf of residents in nursing homes and other long-term care facilities, including board and care and assisted living communities. The ombudsman program protects the health, safety, welfare, and rights of older individuals residing in institutional settings through comprehensive advocacy services.

Under this award, NYSOFA delivers core ombudsman services that include identifying, investigating, and resolving resident complaints; providing information to residents about long-term services and supports; ensuring regular and timely access to ombudsman assistance; and representing resident interests before governmental agencies to secure administrative and legal remedies. The program also analyzes and recommends changes to laws and regulations affecting long-term care residents. NYSOFA administers these services through its network of 59 local Area Agencies on Aging and partnering organizations, ensuring statewide coverage and coordination of ombudsman activities designed to improve long-term care policies and practices at facility, local, state, and national levels.