The Department of Veterans Affairs Veterans Integrated Service Network 20 issued a purchase order to Parata Systems LLC on September 29, 2026, for annual maintenance and support of TCGRx pharmacy automated pill packaging and filling equipment, with a ceiling value of $826,088.28.
The order runs from September 29, 2026, through September 28, 2027 (base year), with four one-year option periods extending through September 28, 2031. Place of performance spans six VISN 20 facilities: Boise, Portland/Vancouver, Roseburg/Eugene, Spokane, Walla Walla, and White City VA Medical Centers, all located in the Pacific Northwest. The contractor provides on-site service Monday through Friday, 8:00 a.m. to 5:00 p.m. PST; 24/7 phone support; and 24-hour on-site response time. Scope includes service, repair, and maintenance of TCGRx systems; all parts and labor during normal business hours; two preventative maintenance visits annually; and preferred rates for after-hours services. Remote software support is required. The award originated from a simplified acquisition posted September 1, 2026, with quotes due September 11, 2026. NAICS code 811210, Electronic and Precision Equipment Repair and Maintenance; PSC J065.