Tele-interpreter service b+4
Active Purchase Order Awarded Last action
- Contract number
- 36C25926P0010
- Awardee
-
Clgt Solutions, LLC UEI GCUTV54USMX1
- Awarding agency
-
Veterans Integrated Service Network 19
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $50,685
Award facts
- Opportunity
-
- R608--Amendment for Tele-Interpreter Services with the Office of Integrated Veterans Care Solicitation · 36C25925Q0781 · Posted Sep 9, 2025
- Contract value 19% obligated
-
- $50,685.00 Current, with exercised options
- $267,375.00 Potential, with all options
- Completion date 21% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Department of Veterans Affairs
- NAICS code
- 541930 Translation and Interpretation Services
- Set-aside
- Service-Disabled Veteran-Owned Small Business
- Competition
- Competed under SAP · 5 offers Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Denver, CO 80225, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $50,685 |
About this award
The Department of Veterans Affairs awarded a purchase order to Clgt Solutions, LLC (doing business as Clovehitch), a Service-Disabled Veteran-Owned Small Business, on October 5, 2025, for tele-interpreter services with a ceiling value of $267,375.00. This is a firm fixed-price SDVOSB set-aside order under NAICS 541930.
Performance occurs in Denver, Colorado, supporting the Office of Integrated Veterans Care's Customer Service Contact Center. The contract requires telephone interpretation services in approximately 170 languages (Spanish representing 99% of anticipated volume, with secondary languages including Chinese-Mandarin and Korean) for a minimum of 700 users, operating 6:00 AM to 9:00 PM Mountain Time, Monday through Friday. All contractor and subcontractor personnel must reside in the United States; artificial intelligence interpretation is prohibited. HIPAA compliance and background investigation requirements apply.
The order runs from October 5, 2025, through October 4, 2030, comprising a base period and four one-year option periods at a fixed unit price of $46,500 per period. The solicitation, posted September 9, 2025, with quotes due September 22, 2025, replaced the incumbent contractor, Louis Fitzgerald LLC.
Quick answers
Who was awarded contract 36C25926P0010?
36C25926P0010 was awarded to Clgt Solutions, LLC by Veterans Integrated Service Network 19 (Veterans Health Administration) on October 5, 2025.
How much is contract 36C25926P0010 worth?
The government has obligated $50,685 on 36C25926P0010. Its potential value, with all options, is $267,375.
Which agency awarded contract 36C25926P0010?
Veterans Integrated Service Network 19 (Veterans Health Administration) awarded 36C25926P0010, with funding from Department of Veterans Affairs.
Was contract 36C25926P0010 competed?
The extent of competition for 36C25926P0010 was competed under sap. The government received 5 offers. It was set aside: Service-Disabled Veteran-Owned Small Business.
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