Tele-interpreter service B+4
Active Purchase Order Awarded Last action
- Contract number
- 36C25926P0010
- Awardee
-
Clgt Solutions, LLC UEI GCUTV54USMX1
- Awarding agency
-
Veterans Integrated Service Network 19
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $102,765
Award facts
- Opportunity
-
- R608--Amendment for Tele-Interpreter Services with the Office of Integrated Veterans Care Solicitation · 36C25925Q0781 · Posted Sep 9, 2025
- Contract value 38% obligated
-
- $102,765.00 Current, with exercised options
- $267,375.00 Potential, with all options
- Completion date 22% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Department of Veterans Affairs
- NAICS code
- 541930 Translation and Interpretation Services
- Set-aside
- Service-Disabled Veteran-Owned Small Business
- Competition
- Competed under SAP · 5 offers Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Denver, CO 80225, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | $52,080 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $50,685 |
About this award
The Department of Veterans Affairs awarded a purchase order to Clgt Solutions, LLC (doing business as Clovehitch), a Service-Disabled Veteran-Owned Small Business, for tele-interpreter services with a ceiling value of $267,375.00 and an award date of October 5, 2025. The order is set aside for SDVOSB.
Performance occurs at the VA Office of Integrated Veterans Care in Denver, Colorado. The contract requires telephone interpretation services supporting the Customer Service Contact Center in approximately 170 foreign languages, with Spanish anticipated to comprise 99 percent of volume. Services operate 6:00 AM to 9:00 PM Mountain Time, Monday through Friday, serving a minimum of 700 users. The requirement mandates HIPAA compliance, U.S. residency for all contractor and subcontractor employees, and prohibits artificial intelligence for interpretation. The contract structure consists of a base period of one year with four additional one-year option periods, running through October 4, 2030. Fixed unit pricing is $46,500 per period. The solicitation originated from a Department of Veterans Affairs Network Contracting Office RFQ posted September 9, 2025, with quotes due September 22, 2025.
Quick answers
Who was awarded contract 36C25926P0010?
36C25926P0010 was awarded to Clgt Solutions, LLC by Veterans Integrated Service Network 19 (Veterans Health Administration) on October 5, 2025.
How much is contract 36C25926P0010 worth?
The government has obligated $102,765 on 36C25926P0010. Its potential value, with all options, is $267,375.
Which agency awarded contract 36C25926P0010?
Veterans Integrated Service Network 19 (Veterans Health Administration) awarded 36C25926P0010, with funding from Department of Veterans Affairs.
Was contract 36C25926P0010 competed?
The extent of competition for 36C25926P0010 was competed under sap. The government received 5 offers. It was set aside: Service-Disabled Veteran-Owned Small Business.
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