Preventative and corrective maintenance/repair on the hillrom navicare nurse call (NNC) system. Contract covers software maintenance agreement (SMA) and extended service agreement (ESA)
Ended Purchase Order Awarded Last action
- Contract number
- 36C25222P0019
- Awardee
-
Hill-Rom, Inc. UEI KNLGMBCHK347
- Awarding agency
-
Veterans Integrated Service Network 12
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $1,253,729
Award facts
- Opportunity
-
- Q702--Hill-Rom Nurse Call System Hardware Upgrade Special Notice · 36C25221Q0885 · Posted Apr 29, 2025
- Contract value 100% obligated
- $1,253,729.26 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541511 Custom Computer Programming Services
- PSC
- Q702 Technical Medical Support
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- Tomah, WI 54660, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$68,592 | |
| Exercise an Option | $209,850 | |
| Funding Only Action | $368,355 | |
| Exercise an Option | $199,857 | |
| Exercise an Option | $190,340 | |
| Exercise an Option | $181,276 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $172,644 |
About this award
Hill-Rom, Inc. was awarded a firm fixed-price purchase order valued at $1.25 million by Veterans Integrated Service Network 12 (VISN 12) of the Department of Veterans Affairs for preventative and corrective maintenance and repair services on the HillRom NaviCare Nurse Call System at the Tomah, Wisconsin VA medical facility. The contract, which commenced on October 1, 2021, includes a Software Maintenance Agreement and Extended Service Agreement with a completion date of September 30, 2026. The award was made without a competitive set-aside designation, and the contract also authorizes the removal of the CenTrack system from one contract line item and the addition of a new line item to fund the decommissioning of that legacy system.
This non-competitive procurement with Hill-Rom was justified based on the company's exclusive authorization as the original equipment manufacturer's authorized service provider for the NaviCare nurse call system, a proprietary healthcare technology platform. As a prominent federal contractor specializing in medical equipment and support services, Hill-Rom maintains multiple indefinite delivery contracts across various Veterans Integrated Service Networks for hospital bed maintenance and medical equipment services. The VA's reliance on Hill-Rom for this sole-source maintenance agreement reflects the specialized technical expertise required to service and maintain the installed nurse call infrastructure at this VA medical center.
Quick answers
Who was awarded contract 36C25222P0019?
36C25222P0019 was awarded to Hill-Rom, Inc. by Veterans Integrated Service Network 12 (Veterans Health Administration) on October 1, 2021.
How much is contract 36C25222P0019 worth?
The government has obligated $1,253,729 on 36C25222P0019.
Was contract 36C25222P0019 competed?
The extent of competition for 36C25222P0019 was not competed. The government received 1 offer.
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