Salem on-site telephone switchboard operators.
Active Purchase Order Awarded Last action
- Contract number
- 36C24626P0162
- Awardee
-
Magellan Solutions USA Inc. UEI PBPJRZYNV5S6
- Awarding agency
-
Veterans Integrated Service Network 6
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $0
Award facts
- Opportunity
-
- R699--Salem VAMC On-Site Telephone Switchboard Operators Pre-Solicitation · 36C24626Q0111 · Posted Oct 21, 2025
- Contract value
- $0.00 Current and potential, with all options
- Completion date 90% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 561421 Telephone Answering Services
- PSC
- R699 Support- Administrative: Other
- Set-aside
- Service-Disabled Veteran-Owned Small Business
- Competition
- Competed under SAP · 12 offers Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Salem, VA 24153, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Terminate for Convenience | -$255,600 | |
| Other Administrative Action | $0 | |
| Original award | $255,600 |
About this award
Magellan Solutions USA Inc., a service-disabled veteran-owned small business based in Melbourne, Florida, was awarded a firm-fixed-price purchase order by the Department of Veterans Affairs' Veterans Integrated Service Network 6 on December 1, 2025, to provide on-site telephone switchboard operator services at the Salem VA Medical Center in Salem, Virginia. The contract, set aside exclusively for service-disabled veteran-owned small businesses, carries a ceiling value of $1.30 million and an ultimate completion date of November 30, 2030. The solicitation, issued as a Request for Quotation on October 21, 2025, sought vendors to deliver comprehensive switchboard operator and administrative support services, including receiving and placing calls, transferring communications, monitoring emergency systems, and providing critical information support for medical center operations on a 24/7 basis.
The contract represents one of multiple federal awards Magellan Solutions has secured with the Department of Veterans Affairs across various Veterans Integrated Service Networks, demonstrating the contractor's established capability in delivering reliable communication support services to VA medical facilities. The five-year performance period structure, consisting of one annual base year with four annual option years commencing December 1, 2025, aligns with the Department's standard contracting approach for critical operational support services. A stop-work order was issued during the contract period, though the ultimate completion date remains set for November 30, 2030.
Quick answers
Who was awarded contract 36C24626P0162?
36C24626P0162 was awarded to Magellan Solutions USA Inc. by Veterans Integrated Service Network 6 (Veterans Health Administration) on December 1, 2025.
How much is contract 36C24626P0162 worth?
The government has obligated $0 on 36C24626P0162.
Was contract 36C24626P0162 competed?
The extent of competition for 36C24626P0162 was competed under sap. The government received 12 offers. It was set aside: Service-Disabled Veteran-Owned Small Business.
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