Purchase Order 36C24626P0162
- Not listed
- This is a firm fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) Veterans Health Administration to Magellan Solutions USA Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB). The contract is for on-site switchboard operator services at the VA Medical Center in Salem, Virginia. The total potential value of the contract is $1,878,708.00 over the base period of April 1, 2020 through March 31, 2025, including four one-year option periods. As the...
- This is a firm-fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB) and minority-owned company. The contract, valued at $204,424.00, is for switchboard operator services at the Salem VA Medical Center in Salem, Virginia. The contract has an ultimate completion date of November 30, 2025. Magellan Solutions USA Inc. is a versatile service provider that has secured multiple...
- The Department of Veterans Affairs (VA) awarded a firm-fixed-price purchase order to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB), to provide telephone switchboard services at the Michael E. DeBakey VA Medical Center in Houston, Texas. The contract has a ceiling value of $3,808,800.00 and a performance period of 5 years, from April 1, 2020 to September 30, 2025. The contract was set aside for SDVOSB firms and was awarded under simplified acquisition...
- This is a firm-fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB) and minority-owned company. The contract, valued at $4,664,023.38, is for telephone switchboard and information desk services at the James J. Peters Medical Center in Bronx, New York. The contract was set aside for SDVOSB firms and has a period of performance from May 1, 2021 through March 31, 2026. Magellan...
- The U.S. Department of Veterans Affairs (VA) has awarded a $5,169,600.00 firm-fixed-price definitive contract to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB) and minority-owned company, for telephone operator services at VA medical centers in Palo Alto, Fresno, and San Francisco, California. The contract has a base period of one year with two one-year option periods, and the services include providing 31 operators to operate phone systems, answer and...
- <p>This is a firm fixed-price purchase order awarded by the Department of Veterans Affairs (VA) to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB). The contract is for an after-hours telephone answering service to support the VA's Veterans Integrated Service Network 21. The contract has a ceiling value of $79,000.00 and a period of performance ending on September 24, 2020. Magellan Solutions USA Inc. is the prime contractor on this set-aside contract.</p>
- This is a $491,809.28 firm-fixed-price definitive contract awarded by the Department of Veterans Affairs (VA) to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB), for phone answering support services at the Erie VA Medical Center in Erie, Pennsylvania. The contract includes one base year from October 1, 2025, through September 30, 2026, and one six-month option period from October 1, 2026, through March 31, 2027. The services required under this contract...
- The Department of Veterans Affairs Veterans Health Administration awarded a $2.4 million firm fixed price purchase order to Innovation At Work Inc. to provide switchboard operator services at the Hampton VA Medical Center in Hampton, Virginia. The contract has a base year and four option years of performance with a Service-Disabled Veteran-Owned Small Business set aside. Per the original solicitation, the prime contractor will provide 24/7 coverage of two to four operators per shift depending on...
- The Department of Veterans Affairs (VA) Veterans Health Administration, Veterans Integrated Service Network 6, awarded a sole source contract to Innovation At Work Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB), for Switchboard Operator services to support the Hampton VA Medical Center in Hampton, Virginia. The contract has a period of performance from October 1, 2024 through September 31, 2025 and a ceiling value of $950,381.10. The required services include receiving,...
- The Department of Veterans Affairs (VA) awarded a $698,815.68 firm-fixed price purchase order contract to Innovation At Work Inc., a minority-owned, veteran-owned, and service-disabled veteran-owned small business. The contract is for telephone answering services at the Joseph Maxwell Cleland Atlanta VA Medical Center, including 24/7 switchboard coverage, call processing, emergency response, and patient/staff locator services. The contract has a base period from May 1, 2025, to April 30, 2026,...
The Department of Veterans Affairs, through the Veterans Integrated Service Network 6, awarded a contract to Magellan Solutions USA Inc., a service-disabled veteran-owned small business, to provide on-site telephone switchboard operator services at the Salem VA Medical Center in Salem, Virginia. The contract, awarded December 1, 2025, is valued at $1.3 million with a firm-fixed-price structure and carries a set-aside designation exclusively for service-disabled veteran-owned small businesses. The contract commenced on the award date with an ultimate completion date of November 30, 2030, representing a five-year performance period consisting of one base year and four optional renewal years. Under this purchase order contract, Magellan Solutions will deliver comprehensive switchboard and telephone operator support services, including receiving and placing calls, transferring communications, monitoring emergency systems, and providing administrative support critical to medical center operations. As a Florida-based minority-owned and disadvantaged business enterprise with established expertise in federal contact center services, Magellan Solutions brings proven experience from multiple prior VA contracts across various Veterans Integrated Service Networks. The firm's selection reflects its demonstrated capability to provide reliable 24/7 communication infrastructure support essential to the VA's mission of serving the veteran population.
Name | Description | Solicitation Number | FederalAgency | Type | PostedDate |
|---|---|---|---|---|---|
R699--Salem VAMC On-Site Telephone Switchboard Operators | 36C24626Q0111 | Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 6 | Solicitation 2/2 | 10/22/25, 7:16 AM | |
R699--Salem VAMC On-Site Telephone Switchboard Operators | 36C24626Q0111 | Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 6 | Pre-Solicitation 1/2 | 10/21/25, 2:48 PM |
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| Not listed | Not listed | $255.6k | 11/28/25 |