Delivery Order W912CM09D0030-0002

This federal contract award provides for the procurement of customer service consulting services from Customer Care Measurement & Consulting, L.L.C., a self-certified small disadvantaged business. The $9,700.00 firm fixed price purchase order was issued by the U.S. Customs and Border Protection (CBP), a civilian federal agency, and has a period of performance through September 30, 2018. The contract does not have a set-aside designation. As the contract is a purchase order rather than a...

The General Services Administration (GSA) awarded a Customer Service Center Support Contract to Contracting & Communications Services, Inc. (CCSi), a women-owned small business headquartered in Gaithersburg, Maryland, with a ceiling value of $1.24 million and a completion date of March 31, 2027. This definitive contract with firm fixed-price terms was administratively transferred from the Department of Housing and Urban Development (HUD) to GSA in accordance with Executive Order 14240, which...

The United States Mint issued a delivery order to Priority Fulfillment Services, Inc. (doing business as PFS Web) on October 18, 2023, with a ceiling value of $21.4 million for call center operations. The order is issued under an Indefinite Delivery Contract with the Mint valued at $573 million over ten years (2023–2033) for enterprise sales and marketing solutions supporting the Mint's numismatic retail program. Place of performance is Irving, TX. The order extends through September 30, 2028,...

Agilent Technologies Inc.'s Customer Service and Sales Division received a delivery order award on December 10, 2015, for a CROSSLAB Silver Service Contract valued at $4,677.24. The contract encompasses the delivery and servicing of analytical laboratory equipment, specifically including a 1200 Series quaternary pump (model DE62959789), a standard degasser (model JP94177065), and a 1200 Series standard autosampler (model DE64778981). This delivery order was issued under the company's existing...

The General Services Administration's Federal Acquisition Service issued a delivery order to Systems Integration, Inc., a minority-owned small disadvantaged business, on December 10, 2025, for GSA Contact Centers Support, with a ceiling value of $20.5 million and an ultimate completion date of January 3, 2031. This delivery order is issued under the Multiple Award Schedule (MAS) and carries labor-hours pricing. Place of performance is Kansas City, Missouri. Systems Integration, Inc....

This is a delivery order contract awarded by the Department of the Interior U.S. Geological Survey Office of Acquisitions and Grants to ADC Management Services, Inc., a certified woman-owned small business. The $54,432.00 firm fixed price contract is for library cataloging and collection support services to be performed in Lakewood, Colorado. The contract does not have a set-aside designation. ADC Management Services, Inc. has prior experience providing clerical support services to the...

The Office of the Chief Information Officer awarded a delivery order for Customer Support Center (CSC) Helpdesk Support Services to Makpar-Nuaxis JV LLC, a certified 8(a) small business joint venture. The contract, awarded on September 24, 2024, has a ceiling value of $14.6M and will be performed in Sully Station, Virginia through November 15, 2029. This delivery order is issued under the General Services Administration's Multiple Award Schedule (MAS) contract vehicle, which enables federal...

The U.S. Patent and Trademark Office issued a delivery order to Forrester Research, Inc. on August 26, 2024, with a ceiling value of $554,278.68 for customer experience capacity building and support under the GSA Multiple Award Schedule. Place of performance is Cambridge, MA 02140. The order carries a firm fixed-price pricing structure and an ultimate completion date of August 25, 2029. This delivery order reflects a novation and change of name agreement on the underlying parent award.

This is a sole source, 8(a) set-aside contract awarded by the Regional and District Offices of a civilian federal agency to Brillient Corporation, a minority-owned small business, for a full review of the agency's customer service operations. The contract has a ceiling value of $203,032.39 and a completion date of November 21, 2015. Brillient Corporation, the prime contractor, is a leading full-spectrum digital transformation company that provides a range of professional and technical services...

<p>Disposition Services issued a $1,001.90 delivery order to Ctcoa, LLC (Olympic Aviation) on April 16, 2026, under the GSA Multiple Award Schedule for 9.5x12 clear jumbolope ple 500/ct. The order is due for ultimate completion on April 21, 2026, with place of performance in Fullerton, CA.</p>