Zendesk helpdesk ticketing system

Ended Awarded Last action

Contract number
43310124F0466
Awardee
Awarding agency
Obligated
$7,936

Award facts

Contract value 32% obligated
  • $7,936.04 Current, with exercised options
  • $24,839.78 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
NAICS code
541519 Other Computer Related Services
PSC
DA10 It And Telecom - Business Application/Application Development Software As A Service
Set-aside
No set-aside
Competition
Full and Open Competition after exclusion of sources · 4 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20506, USA

Award details come from SAM.gov/FPDS.

About this award

This is a firm fixed-price delivery order contract awarded by the National Endowment for the Humanities, a civilian federal agency, to Software Information Resource Corp (SIRC), a woman-owned small business, for the provision of a Zendesk helpdesk ticketing system. The contract has a ceiling value of $24,839.78 and a period of performance through June 16, 2027. It was issued against the Solutions for Enterprise-Wide Procurement V (SEWP V) government-wide acquisition contract. SIRC has previously provided software licenses, maintenance, and support services to various federal agencies as both a prime contractor and subcontractor.

Quick answers

Who was awarded contract 43310124F0466?

43310124F0466 was awarded to Software Information Resource Corp. by National Endowment for the Humanities on June 17, 2024.

How much is contract 43310124F0466 worth?

The government has obligated $7,936 on 43310124F0466. Its potential value, with all options, is $24,840.

Is contract 43310124F0466 an order under another contract?

Yes. 43310124F0466 is a delivery order under NNG15SD74B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).

Was contract 43310124F0466 competed?

The extent of competition for 43310124F0466 was full and open competition after exclusion of sources. The government received 4 offers.

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