Brand name egain enterprise knowledge management software maintenance and technical support for the office of information technology, veteran relationship management. E.O. 14398.

Active Awarded Last action

Contract number
36C10B26F0193
Awardee
Awarding agency
Obligated
$5,956,535

Award facts

Opportunity
Contract value 49% obligated
  • $5,956,534.64 Current, with exercised options
  • $12,103,261.48 Potential, with all options
Completion date 16% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
NAICS code
541519 Other Computer Related Services
PSC
DA10 It And Telecom - Business Application/Application Development Software As A Service
Set-aside
Service-Disabled Veteran-Owned Small Business
Competition
Full and Open Competition after exclusion of sources · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Colorado Springs, CO 80921, USA

Award details come from SAM.gov/FPDS.

About this award

The Department of Veterans Affairs Technology Acquisition Center issued a delivery order to V3Gate, LLC, a Service-Disabled Veteran-Owned Small Business, on June 24, 2026, under the Solutions for Enterprise Wide Procurement V (SEWP V) GWAC for eGain Enterprise Knowledge Management software maintenance and technical support with a ceiling value of $12.1 million and ultimate completion date of June 23, 2028.

SEWP V is a GSA-administered governmentwide IT procurement vehicle supporting software licensing, hardware procurement, and enterprise platform subscriptions across federal agencies. Place of performance is Colorado Springs, CO. The order is firm fixed price and issued under the Service-Disabled Veteran-Owned Small Business set-aside. V3Gate, a minority-owned and Hispanic American-owned SDVOSB and VOSB based in Colorado Springs, holds certifications expiring October 13, 2027.

Quick answers

Who was awarded contract 36C10B26F0193?

36C10B26F0193 was awarded to V3Gate, LLC by VA Technology Acquisition Center (Headquarters) on June 24, 2026.

How much is contract 36C10B26F0193 worth?

The government has obligated $5,956,535 on 36C10B26F0193. Its potential value, with all options, is $12,103,261.

Is contract 36C10B26F0193 an order under another contract?

Yes. 36C10B26F0193 is a delivery order under NNG15SD27B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).

Was contract 36C10B26F0193 competed?

The extent of competition for 36C10B26F0193 was full and open competition after exclusion of sources. The government received 1 offer. It was set aside: Service-Disabled Veteran-Owned Small Business.

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