Annual maintenance for automated call distributor
Ended Awarded Last action
- Contract number
- HT001525K0097
- Awardee
-
Optivor Technologies, LLC UEI EYHLE7YTGF55
- Awarding agency
-
Defense Health Agency
Department of Defense
- Obligated
- $137,081
Award facts
- Contract value 100% obligated
- $137,081.04 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 3 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- JBSA FT SAM HOUSTON, TX 78234, USA
Award details come from SAM.gov/FPDS.
About this award
The Defense Health Agency has awarded a $137,081.04 firm fixed-price delivery order to Optivor Technologies, LLC for annual maintenance services on an automated call distributor system. This Total Small Business set-aside contract is being performed in San Antonio, Texas, with an ultimate completion date of September 1, 2025. Optivor Technologies is a woman-owned small business headquartered in Orlando, Florida, that specializes in comprehensive information technology solutions and telecommunications services for federal government agencies. The award represents work under the Solutions for Enterprise-Wide Procurement V (SEWP V) government-wide acquisition contract vehicle, which enables agencies to procure IT solutions and services through a streamlined acquisition process.
This delivery order aligns with Optivor's established expertise in enterprise communications infrastructure and IT support services, including voice communications systems, unified communications platforms, and technical support. The company brings extensive experience supporting Department of Defense and other federal agencies through multiple contract vehicles, including significant indefinite delivery contracts with the Navy and NASA. By performing this automated call distributor maintenance work, Optivor will support critical communications infrastructure for the Defense Health Agency, which operates the military health system serving active-duty personnel, retirees, and their families. The Total Small Business set-aside designation ensured this contracting opportunity was reserved for eligible small business concerns.
Quick answers
Who was awarded contract HT001525K0097?
HT001525K0097 was awarded to Optivor Technologies, LLC by Defense Health Agency (Department of Defense) on August 27, 2025.
How much is contract HT001525K0097 worth?
The government has obligated $137,081 on HT001525K0097.
Is contract HT001525K0097 an order under another contract?
Yes. HT001525K0097 is a delivery order under NNG15SC84B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).
Was contract HT001525K0097 competed?
The extent of competition for HT001525K0097 was full and open competition after exclusion of sources. The government received 3 offers. It was set aside: Total Small Business.
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