Contact center as service ccas OPM (as a result of EO 14240 this procurement has been administratively transferred to GSA. The new piid for this procurement represents an administrative continuance of…

Ended Awarded Last action

Contract number
47QACA25F0083
Awardee
Awarding agency
Obligated
$1,249,993

Award facts

Opportunity
  • 47QACA25R0056 Solicitation number
Contract value 25% obligated
  • $4,887,968.25 Current, with exercised options
  • $5,033,497.61 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Philadelphia, PA 19107, USA
Legislative mandates
  • Other statutory authority

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00007 $0
Supplemental Agreement for work within scope P00006 · Contact center as service ccas OPM $205,282
Other Administrative Action P00005 · Contact center as service ccas OPM - POP extension (only) $0
Other Administrative Action P00004 · Contact center as service ccas OPM modification for RI0 feedback manager. $44,711
Other Administrative Action P00003 $0
Funding Only Action P00002 · Contact center as service ccas OPM $9,000
Funding Only Action P00001 · Contact center as service ccas OPM- incremental funding. $345,640
Original award $645,360

About this award

The Office of Personnel Management issued a delivery order to Insight Public Sector, Inc. on July 19, 2025, with a ceiling value of $5,033,497.61 for contact center as a service delivery under the GSA-administered Solutions for Enterprise Wide Procurement V (SEWP V) GWAC. This order represents an administrative continuance following the executive order transfer of the procurement from OPM to GSA.

SEWP V is a governmentwide IT services and solutions GWAC supporting software licensing, hardware procurement, cloud services, and professional IT support across federal agencies. Place of performance is Philadelphia, PA, with an ultimate completion date of September 15, 2026. The order is priced firm fixed price with no set-aside designation.

Description

Contact center as service ccas OPM (as a result of EO 14240 this procurement has been administratively transferred to GSA. The new piid for this procurement represents an administrative continuance of the original award).

Quick answers

Who was awarded contract 47QACA25F0083?

47QACA25F0083 was awarded to Insight Public Sector, Inc. by Federal Acquisition Service (General Services Administration) on July 19, 2025.

How much is contract 47QACA25F0083 worth?

The government has obligated $1,249,993 on 47QACA25F0083. Its current value, with exercised options, is $4,887,968. Its potential value, with all options, is $5,033,498.

Which agency awarded contract 47QACA25F0083?

Federal Acquisition Service (General Services Administration) awarded 47QACA25F0083, with funding from Office of Personnel Management.

Is contract 47QACA25F0083 an order under another contract?

Yes. 47QACA25F0083 is a delivery order under NNG15SC40B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).

Was contract 47QACA25F0083 competed?

The extent of competition for 47QACA25F0083 was full and open competition. The government received 3 offers.

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