Contact center as a service (ccas) for OPM's retirement services (RS) call center.
Ended Awarded Last action
- Contract number
- 24322621F0241
- Awardee
-
Insight Public Sector, Inc. UEI FLZ4SYA9U2D1
- Awarding agency
-
Office of Personnel Management
- Obligated
- $3,637,441
Award facts
- Contract value 82% obligated
-
- $3,637,440.57 Current, with exercised options
- $4,428,329.93 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Boyers, PA 16017, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$535 | |
| Exercise an Option | $1,000,000 | |
| Supplemental Agreement for work within scope | $175,000 | |
| Exercise an Option | $754,561 | |
| Supplemental Agreement for work within scope | $300,000 | |
| Exercise an Option | $664,528 | |
| Supplemental Agreement for work within scope | $154,379 | |
| Original award | $589,507 |
About this award
The Office of Personnel Management issued a delivery order to Insight Public Sector, Inc. on July 16, 2021, under the GSA-administered Solutions for Enterprise Wide Procurement V (SEWP V) GWAC, with a ceiling value of $4,428,329.93 for contact center as a service delivery supporting OPM's Retirement Services call center.
SEWP V is a GSA-administered governmentwide procurement vehicle for enterprise software licenses, IT hardware, cloud services, and professional IT support. Place of performance is Boyers, Pennsylvania. The order carries an ultimate completion date of September 16, 2026 and is priced firm fixed price. The source indicates a deobligation of $534.64.
Quick answers
Who was awarded contract 24322621F0241?
24322621F0241 was awarded to Insight Public Sector, Inc. by Office of Personnel Management on July 16, 2021.
How much is contract 24322621F0241 worth?
The government has obligated $3,637,441 on 24322621F0241. Its potential value, with all options, is $4,428,330.
Is contract 24322621F0241 an order under another contract?
Yes. 24322621F0241 is a delivery order under NNG15SC40B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).
Was contract 24322621F0241 competed?
The extent of competition for 24322621F0241 was full and open competition. The government received 3 offers.
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