Servicenow CSM implementation support and managed services
Ended Awarded Last action
- Contract number
- 693JJ322F00414N
- Awardee
-
Distributed Technology Group LLC UEI ZK6MUHQC6DE4 Part of Red River Technology LLC
- Awarding agency
-
Federal Highway Administration
Department of Transportation
- Obligated
- $1,874,463
Award facts
- Contract value 100% obligated
- $1,874,463.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Immediate Office of the Secretary of Transportation Department of Transportation
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DD01 It And Telecom - Service Delivery Support Services: Itsm, Operations Center, Project/Pm (Labor)
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20590, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $249,975 | |
| Supplemental Agreement for work within scope | $249,975 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $534,000 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $300,000 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $540,513 |
About this award
Distributed Technology Group LLC, a Service-Disabled Veteran-Owned Small Business subsidiary of Red River Technology LLC, was awarded a delivery order valued at $1.87M for ServiceNow Customer Service Management (CSM) implementation support and managed services. The contract was issued as a task order under the Solutions for Enterprise-Wide Procurement V (SEWP V) government-wide acquisition contract and is funded by the Immediate Office of the Secretary of Transportation. Performance will be executed in Washington, DC, with the contract originally awarded on September 23, 2022, and subsequently extended through February 28, 2026 with no additional obligation of funds beyond the established ceiling.
This engagement represents a continuation of strategic IT services delivery to the Department of Transportation, specifically supporting enterprise software implementation and ongoing managed services for ServiceNow's CSM platform. As a prime contractor on the SEWP V vehicle, Distributed Technology Group leverages its technical expertise and veteran-owned status to provide implementation support and managed services essential to the agency's digital transformation initiatives. No small business set-aside designation was utilized for this award, though the contractor's SDVOSB status remains a competitive advantage in federal procurement activities.
Quick answers
Who was awarded contract 693JJ322F00414N?
693JJ322F00414N was awarded to Distributed Technology Group LLC by Federal Highway Administration (Department of Transportation) on September 23, 2022.
How much is contract 693JJ322F00414N worth?
The government has obligated $1,874,463 on 693JJ322F00414N.
Which agency awarded contract 693JJ322F00414N?
Federal Highway Administration (Department of Transportation) awarded 693JJ322F00414N, with funding from Immediate Office of the Secretary of Transportation (Department of Transportation).
Is contract 693JJ322F00414N an order under another contract?
Yes. 693JJ322F00414N is a delivery order under NNG15SC31B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).
Was contract 693JJ322F00414N competed?
The extent of competition for 693JJ322F00414N was full and open competition. The government received 1 offer.
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