Consolidated call center
Ended Awarded Last action
- Contract number
- HSBP1017J00634
- Awardee
-
Techop Solutions International, Inc. UEI L4D6NDBWN885
- Awarding agency
-
Customs and Border Protection
Department of Homeland Security
- Obligated
- $27,317,496
Award facts
- Opportunity
-
- HSBP1017Q0062 Solicitation number
- Contract value 100% obligated
- $27,317,495.63 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 561110 Office Administrative Services
- PSC
- R699 Support- Administrative: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition after exclusion of sources Multiple Award, Fair Opportunity
- Pricing
- Labor Hours
- Place of performance
- Washington, DC 20229, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Change Order | -$1,784,464 | |
| Exercise an Option | $8,781,638 | |
| Change Order | -$3,163,886 | |
| Exercise an Option | $8,417,043 | |
| Change Order | -$3,299,457 | |
| Change Order | $817,000 | |
| Exercise an Option | $7,255,086 | |
| Change Order | $3,330,287 | |
| Exercise an Option | $3,375,997 | |
| Original award | $3,588,251 |
About this award
This is a delivery order awarded to Techop Solutions International, Inc., a veteran-owned, service-disabled veteran-owned small business, under the Program Management, Administrative, Clerical, and Technical Services II (PACTS II) indefinite-delivery, indefinite-quantity (IDIQ) contract held with the U.S. Department of Homeland Security, Customs and Border Protection. The contract, valued at $27,317,495.63, is for consolidated call center services and has a period of performance through March 20, 2025. The contract does not have a set-aside designation. Techop Solutions International specializes in providing a range of professional services to federal agencies, including Freedom of Information Act (FOIA) support, privacy support, IT services, program management, and technical services.
Quick answers
Who was awarded contract HSBP1017J00634?
HSBP1017J00634 was awarded to Techop Solutions International, Inc. by Customs and Border Protection (Department of Homeland Security) on September 30, 2017.
How much is contract HSBP1017J00634 worth?
The government has obligated $27,317,496 on HSBP1017J00634.
Is contract HSBP1017J00634 an order under another contract?
Yes. HSBP1017J00634 is a delivery order under HSHQDC16DP2026, an indefinite delivery contract, on Program Management, Administrative, Clerical, and Technical Services II (PACTS II).
Was contract HSBP1017J00634 competed?
The extent of competition for HSBP1017J00634 was full and open competition after exclusion of sources.
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