Service center operations support services (scoss) next generation (nextgen) to include program management, correspondence management, data collection & file operations support for the service…

Ended Awarded Last action

Contract number
70SBUR23F00000004
Awardee
Awarding agency
Obligated
$191,821,731

Award facts

Opportunity
  • 70SBUR22R00000030 Solicitation number
Contract value 99% obligated
  • $191,821,731.20 Current, with exercised options
  • $194,050,930.75 Potential, with all options
Completion date 100% complete
Current and potential, with all options
NAICS code
561110 Office Administrative Services
Set-aside
No set-aside
Competition
Full and Open Competition after exclusion of sources · 3 offers Multiple Award, Fair Opportunity
Pricing
Labor Hours
Place of performance
Washington, DC 20529, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00026 $0
Funding Only Action P00025 -$11,547,114
Funding Only Action P00024 $0
Other Administrative Action P00023 $0
Funding Only Action P00022 $214,006
Other Administrative Action P00021 $0
Exercise an Option P00020 $36,108,791
Exercise an Option P00019 $9,163,646
Other Administrative Action P00018 $0
Change Order P00017 $16,475,004
Funding Only Action P00016 $312,509
Change Order P00015 $0
Change Order P00014 $964,392
Change Order P00013 -$5,541,226
Other Administrative Action P00012 $0
Funding Only Action P00011 $2,825,475
Exercise an Option P00010 $53,606,578
Change Order P00009 $0
Other Administrative Action P00008 $0
Exercise an Option P00007 $3,501,038
Other Administrative Action P00006 $0
Exercise an Option P00005 $10,305,516
Other Administrative Action P00004 $0
Exercise an Option P00003 $100,000
Exercise an Option P00002 $2,481,554
Other Administrative Action P00001 · Provide finalized DD254, issue initial authorization to proceed & nominate secondary COR $0
Original award $72,851,563
Show all 27

About this award

U.S. Citizenship and Immigration Services (USCIS) awarded a delivery order valued at $194.1 billion to ITC Federal, LLC for Service Center Operations Support Services (SCOSS) Next Generation (NextGen). This delivery order, issued under the Program Management, Administrative, Clerical, and Technical Services II (PACTS II) master IDIQ contract, provides program management, correspondence management, data collection, and file operations support for the Service Center Operations (SCOPS) Directorate. The work will be performed in Washington, DC, with an ultimate completion date of November 30, 2025. No set-aside designation was applied to this contract award.

ITC Federal, LLC, headquartered in Fairfax, Virginia, is a mid-sized federal systems integrator with extensive experience supporting USCIS and other federal agencies across IT services, program management, and administrative support. The company holds significant government contract vehicles including SeaPort-NxG with the Naval Sea Systems Command ($4 billion), OASIS+ with the General Services Administration ($999.9 billion ceiling), and a NOAA Mission IT Services BPA ($8.6 billion), demonstrating substantial capacity and positioning in the federal marketplace. This delivery order represents continued support for USCIS service center operations, which process immigration benefits and citizenship applications across multiple locations nationwide.

Description

Service center operations support services (scoss) next generation (nextgen) to include program management, correspondence management, data collection & file operations support for the service center operations (scops) directorate

Quick answers

Who was awarded contract 70SBUR23F00000004?

70SBUR23F00000004 was awarded to ITC Federal, LLC by Citizen and Immigration Services (Department of Homeland Security) on December 1, 2022.

How much is contract 70SBUR23F00000004 worth?

The government has obligated $191,821,731 on 70SBUR23F00000004. Its potential value, with all options, is $194,050,931.

Is contract 70SBUR23F00000004 an order under another contract?

Yes. 70SBUR23F00000004 is a delivery order under HSHQDC16DP2017, an indefinite delivery contract, on Program Management, Administrative, Clerical, and Technical Services II (PACTS II).

Was contract 70SBUR23F00000004 competed?

The extent of competition for 70SBUR23F00000004 was full and open competition after exclusion of sources. The government received 3 offers.

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