Servicenow service management platform (SMP) management support services

Active Awarded Last action

Contract number
1333BJ26F00280006
Awardee
Awarding agency
Obligated
$3,500,358

Award facts

Contract value 13% obligated
  • $3,500,358.24 Current, with exercised options
  • $27,625,155.18 Potential, with all options
Completion date 12% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
NAICS code
541512 Computer Systems Design Services
PSC
7E20 IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW)
Set-aside
Total Small Business
Competition
Full and Open Competition · 13 offers Multiple Award, Fair Opportunity
Pricing
Labor Hours
Place of performance
Ashburn, VA 20147, USA

Award details come from SAM.gov/FPDS.

About this award

The U.S. Patent and Trademark Office awarded a delivery order valued at $27.6 million to Insignia Technology Services, LLC, a Service-Disabled Veteran-Owned Small Business headquartered in Ashburn, Virginia, for ServiceNow Service Management Platform management support services. This Total Small Business set-aside contract, effective through March 29, 2031, will be performed in Ashburn, Virginia, and utilizes labor-hour pricing. Insignia brings substantial expertise in federal IT service delivery, with a demonstrated track record of supporting enterprise technology initiatives across multiple federal agencies, particularly the Department of Veterans Affairs and U.S. Patent and Trademark Office.

Insignia's federal contracting portfolio demonstrates strong capability in information technology and cybersecurity services, including enterprise data management, system security engineering, and infrastructure support. The company leverages an established network of subcontractors to deliver integrated technical solutions and currently holds two significant indefinite delivery vehicles: a General Services Administration POLARIS Government Wide Acquisition Contract with a $1 trillion ceiling (awarded February 1, 2026, through December 1, 2030) and a Naval Sea Systems Command Seaport Next Generation indefinite delivery contract with a $4 billion ceiling (through January 1, 2029). These vehicles position Insignia to expand its service offerings across federal agencies for IT modernization and digital transformation initiatives.

Quick answers

Who was awarded contract 1333BJ26F00280006?

1333BJ26F00280006 was awarded to Insignia Technology Services, LLC by US Patent and Trademark Office (Department of Commerce) on March 30, 2026.

How much is contract 1333BJ26F00280006 worth?

The government has obligated $3,500,358 on 1333BJ26F00280006. Its potential value, with all options, is $27,625,155.

Is contract 1333BJ26F00280006 an order under another contract?

Yes. 1333BJ26F00280006 is a delivery order under GS35F476AA, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 1333BJ26F00280006 competed?

The extent of competition for 1333BJ26F00280006 was full and open competition. The government received 13 offers. It was set aside: Total Small Business.

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