The scope of this requirement is to provide ESD with support to maintain and respond to customer queries via telephone, ticket queues, other sessions utilizing remote tools complete tickets through…
Ended Awarded Last action
- Contract number
- 2032H523F00374
- Awardee
-
Abbtech Professional Resources, Inc. UEI GNVLM7NAQXT1
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $8,836,243
Award facts
- Contract value 100% obligated
- $8,877,895.68 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Lanham, MD 20706, USA
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Funding Only Action | $653,546 | |
| Funding Only Action | $351,910 | |
| Funding Only Action | $299,087 | |
| Exercise an Option | $2,624,147 | |
| Funding Only Action | $1,727,984 | |
| Exercise an Option | $597,075 | |
| Original award | $2,582,493 |
About this award
This is a firm-fixed-price delivery order awarded by the Internal Revenue Service (IRS) to Abbtech Professional Resources, Inc., a woman-owned business, under the General Services Administration's (GSA) Multiple Award Schedule (MAS) contract vehicle. The $8,877,895.68 contract provides the IRS with IT support services, including maintaining and responding to customer queries, completing tickets through IRS asset management systems, and documenting actions. Abbtech Professional Resources, Inc. will provide these services from its facility in Lanham, Maryland through March 2025. The contract has no set-aside designation.
Description
The scope of this requirement is to provide ESD with support to maintain and respond to customer queries via telephone, ticket queues, other sessions utilizing remote tools complete tickets through IRS asset management systems, and document actions t
Quick answers
Who was awarded contract 2032H523F00374?
2032H523F00374 was awarded to Abbtech Professional Resources, Inc. by Internal Revenue Service (Department of the Treasury) on June 18, 2023.
How much is contract 2032H523F00374 worth?
The government has obligated $8,836,243 on 2032H523F00374. Its current value, with exercised options, is $8,877,896.
Is contract 2032H523F00374 an order under another contract?
Yes. 2032H523F00374 is a delivery order under GS35F179GA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 2032H523F00374 competed?
The extent of competition for 2032H523F00374 was full and open competition. The government received 1 offer.
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