Customer relationship management, operations and management and technical support services
Ended Awarded Last action
- Contract number
- HSCETC17F00005
- Awardee
-
Procentrix, LLC UEI KPGEH1F7E1M4
- Awarding agency
-
Immigration and Customs Enforcement
Department of Homeland Security
- Obligated
- $18,213,749
Award facts
- Opportunity
-
- HSCETC17Q00011 Solicitation number
- Customer Relationship Management (CRM) Award Notice · Posted Sep 26, 2019
- Contract value 98% obligated
-
- $18,558,436.33 Current, with exercised options
- $18,588,436.33 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Herndon, VA 20170, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$265,233 | |
| Supplemental Agreement for work within scope | $2,238,246 | |
| Exercise an Option | $1,492,571 | |
| Exercise an Option | $1,762,342 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $450,000 | |
| Funding Only Action | $383,487 | |
| Funding Only Action | $136,405 | |
| Funding Only Action | $46,514 | |
| Exercise an Option | $5,674,543 | |
| Funding Only Action | $430,000 | |
| Funding Only Action | $65,000 | |
| Funding Only Action | $1,973,922 | |
| Original award | $3,825,952 |
Show all 14
About this award
The federal contract was awarded by the U.S. Immigration and Customs Enforcement (ICE) agency to Procentrix, LLC, a technology and systems development firm based in Herndon, Virginia. The contract is for customer relationship management, operations and management, and technical support services, and is a delivery order under the General Services Administration (GSA) IT Schedule 70 contract vehicle. The contract has a firm fixed price pricing structure and a total potential value of $18,588,436.33. The contract does not have a set-aside designation and was completed on February 28, 2020. As a prime contractor, Procentrix has supported various government agencies such as the Department of Homeland Security, the Securities and Exchange Commission, and the Peace Corps with IT services and solutions, including application development, maintenance and support, and SharePoint platform support. Procentrix also holds several other federal contract vehicles, including the Department of Homeland Security's Scalable Ways to Implement Flexible Tasks IDIQ, the Department of Justice's Rapid Application Technology Services BPA, and the Department of Energy's Application Layer Modernization Support Services BPA, through which the company delivers specialized technology services and solutions to customers.
Quick answers
Who was awarded contract HSCETC17F00005?
HSCETC17F00005 was awarded to Procentrix, LLC by Immigration and Customs Enforcement (Department of Homeland Security) on June 1, 2017.
How much is contract HSCETC17F00005 worth?
The government has obligated $18,213,749 on HSCETC17F00005. Its current value, with exercised options, is $18,558,436. Its potential value, with all options, is $18,588,436.
Is contract HSCETC17F00005 an order under another contract?
Yes. HSCETC17F00005 is a delivery order under GS35F0294T, a federal supply schedule, on Information Technology Schedule 70 (IT-70).
Was contract HSCETC17F00005 competed?
The extent of competition for HSCETC17F00005 was full and open competition. The government received 1 offer.
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