FY23 nlecc avaya automated call distribution (ACD) and avaya call manager (ACM) PBX maintenance

Ended Awarded

Contract number
70B04C24F00000806
Awardee
Awarding agency
Obligated
$34,622

Award facts

Contract value 100% obligated
$34,621.67 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
NAICS code
541513 Computer Facilities Management Services
PSC
7A21 It And Telecom - Business Application Software (Perpetual License Software)
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Orlando, FL 32803, USA

Award details come from SAM.gov/FPDS.

About this award

This is a delivery order contract awarded by the Customs and Border Protection (CBP) agency to Avaya Federal Solutions, Inc., a subsidiary of the global communications technology company Avaya Inc. The $34,621.67 firm-fixed-price contract is for FY 2023 maintenance and support of Avaya's Automated Call Distribution (ACD) and Call Manager (ACM) PBX systems used by CBP. The contract is under Avaya's Multiple Award Schedule (MAS) contract with the General Services Administration (GSA) and has an ultimate completion date of September 3, 2025. There is no set-aside designation for this award. Avaya Federal Solutions has a strong track record of providing communications equipment and services to various federal agencies, including CBP, the Department of Defense, and the U.S. Secret Service.

Quick answers

Who was awarded contract 70B04C24F00000806?

70B04C24F00000806 was awarded to Avaya Federal Solutions, Inc. by Customs and Border Protection (Department of Homeland Security) on September 4, 2024.

How much is contract 70B04C24F00000806 worth?

The government has obligated $34,622 on 70B04C24F00000806.

Is contract 70B04C24F00000806 an order under another contract?

Yes. 70B04C24F00000806 is a delivery order under GS35F0156V, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 70B04C24F00000806 competed?

The extent of competition for 70B04C24F00000806 was full and open competition. The government received 2 offers.

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