Delivery Order GS35F0146X-VA25115F1235

The Department of Veterans Affairs awarded a $43,260 firm-fixed-price purchase order contract to Techanax LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB), for a one-year license of the pCare TruthPoint software and monthly coaching services. The contract provides patient experience survey and analytics capabilities to the Beckley, West Virginia VA Medical Center. The award is a total small business set-aside and was solicited under NAICS code 513210 for software resellers. The...

This is a $144,918 firm-fixed-price definitive contract awarded by the U.S. Department of Veterans Affairs (VA) to Medtel Outcomes LLC, a woman-owned small business located in Buffalo, New York. The contract is for patient survey services, specifically the collection of functional outcome data and patient experience information through standardized telephone surveys. The work supports healthcare quality improvement initiatives within the VA's Veterans Integrated Service Network (VISN) 21,...

The National Institutes of Health Clinical Center awarded a definitive firm fixed-price contract to Press Ganey Associates LLC for patient perception surveys, with a ceiling value of $63,163.92. The contract, effective January 1, 2026, extends through December 31, 2030, and is based in Bethesda, Maryland. No set-aside designation was used for this award. Press Ganey Associates, a large for-profit healthcare analytics company headquartered in South Bend, Indiana, is a well-established provider of...

This is a $8,159,753.44 delivery order contract awarded by the Department of Health and Human Services Health Resources and Services Administration (HRSA) to Research Triangle Institute (RTI) International, a non-profit research organization, for the 2019 HEALTH CENTER PATIENT SURVEY (FY 2017-2020). The contract is a firm fixed price arrangement and is not set-aside. RTI will provide survey design, data collection, and analysis services to support HRSA's evaluation of health center performance...

The U.S. Department of Veterans Affairs (VA) awarded a $591,498.00 firm fixed-price delivery order to Vertical Systems, Inc. under the GSA IT Schedule 70 contract. The contract is for the TRUTHPOINT PATIENT FEEDBACK SYSTEM, which provides patient experience and satisfaction software, assessment survey reporting, and related services. The contract was awarded to Vertical Systems, Inc., a for-profit S corporation providing RFID, asset tracking, and inventory management solutions. This award is...

The Indian Health Service awarded a delivery order valued at $130,607.35 to Press Ganey Associates LLC on September 22, 2021, for the administration of patient satisfaction surveys at Whiteriver Regional Service Unit in Whiteriver, Arizona. The contract, which operates under a firm fixed-price arrangement through the Multiple Award Schedule vehicle, encompasses the collection, analysis, and reporting of Joint Commission and Centers for Medicare & Medicaid Services patient satisfaction survey...

This is a $1,977,227.50 firm fixed-price definitive contract awarded by the Defense Health Agency to Iqvia Government Solutions Inc. to provide services in support of the Navy Patient Satisfaction Survey. The contract involves conducting surveys of beneficiaries receiving care at Navy medical treatment facilities, as well as data collection, customer support, report analysis, server application support, and transition to tri-service patient satisfaction surveys. The contract has no set-aside...

The Department of Health and Human Services Health Resources and Services Administration awarded a Performance Satisfaction Survey (PSS) call order valued at $244,951.50 to CFI Group USA LLC on September 18, 2023, with an ultimate completion date of March 17, 2025. This firm-fixed-price contract, which does not include a set-aside designation, is issued under CFI Group USA LLC's existing Blanket Purchase Agreement with the General Services Administration Multiple Award Schedule. The work will be...

This is a $690,676.10 definitive, firm-fixed-price contract awarded by the Department of Veterans Affairs (VA) to Press Ganey Associates LLC, a large for-profit healthcare analytics company, to provide patient survey experience services for the VA Loma Linda Healthcare System in California. The contract is not set aside for small businesses. The contract requires Press Ganey to develop and administer inpatient and outpatient satisfaction surveys, including customized questions to allow for...

The Department of Health and Human Services Food and Drug Administration awarded a Firm Fixed Price BPA Call contract to Research Triangle Institute (RTI) International, a non-profit research organization, to conduct a study on "PATIENTS' PERCEPTIONS OF BOXED WARNINGS". The $388,793.00 contract is part of the FDA's "QUICK TURNAROUND SOCIAL SCIENCE RESEARCH SERVICES" program under the Mission Oriented Business Integrated Services (MOBIS) GSA Schedule. The study will take place...