Delivery Order GS23F8174H-RRB09D0942

THE CONTRACTOR WILL PROVIDE AN ANALYSIS AND ASSESMENT ON THE RRB'S IT SERVICES ORGANIZATION KNOWN AS THE INFRASTRUCTURE SERVICES CENTER AS TO ITS IT PROCESSES, ORGANIZATION, AND STAFF SKILL LEVELS AND CAPABILITIES. THE ASSESSMENT SHALL INCLUDE IN ITS FIRST PHASE AN AS-IS TO SHOULD-BE PROCESS ANALYSIS. THE SECOND PHASE ALSO INCLUDED IN THE BASE AWARD SHALL INCLUDE AN ASSESMSNET OF THE ORGANIZATION AND STAFFING TO DETERMINE IF AND HOW THE ORGANIZATION AND THE STAFF CAN BE REALIGNED AND THE STAFF ELVEL OF TRAINING AND EXPERTISE IMPROVED TO BE BEST CAPABLE TO ACCOMPLISH THE SHOULD BE PRACTICES. THE OPTIONS AVAILABLE, BUT NOT EXERCISED, INCLUDE DETAILED PLANS OR ROADMAPS TO MOVE IDENTIFIED CRITICAL PROCESSES FROM THE AS-IS TO THE THE SHOULD-BE LEVEL. OPTIONS ALSO INCLUDE ORGANIZING AND PROVIDING TRAINING PACKAGES FOR INCREASING THE ISC STAFF'S CAPABILITY TO EXECUTE THE SHOULD-BE PROCESSES.