Debt collection services

Ended Awarded Last action

Contract number
2032H521F00138
Awardee
Awarding agency
Obligated
$144,184,068

Award facts

Contract value 100% obligated
$144,184,067.82 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
NAICS code
561440 Collection Agencies
Set-aside
No set-aside
Competition
Full and Open Competition · 6 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Fairport, NY 14450, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00080 $964,414
Funding Only Action P00079 $1,265,849
Funding Only Action P00078 · Private debt collection services, modification to increase funding $3,022,447
Other Administrative Action P00077 · Private debt collection services, modification to increase funding and change the contracting officer $2,665,066
Funding Only Action P00076 · Private debt collection services, modification to increase funding $5,783,821
Funding Only Action P00075 · The purpose of this modification P00075 is to add funding in the amount of $2,828,526.04 for cycle 202619. This requirement is to enlist the services of private… $2,828,526
Funding Only Action P00074 · The purpose of this modification P00074 is to add funding in the amount of $2,679,349.85 for cycle 202615. This requirement is to enlist the services of private… $2,679,350
Other Administrative Action P00073 · The purpose of this modification is to correct the completion date from 09/22/2025 to 09/22/2026 and to enlist private collection agencies (PCAS) to collect… $0
Other Administrative Action P00072 · P00072 - this modification is to correct page 3 of the SF30 to state the correct clin and funding amount. - JE $0
Other Administrative Action P00071 · P00071 - add funding in the amount of 3,558,251.56 for cycle 202611 and change COR from christie forero to pamela DYE - JE $3,558,252
Funding Only Action P00070 · P00070 - add funding in the amount of $1,582,597.85 for cycle 202606. The purpose of this requirement is to enlist the services of private collection agencies… $1,582,598
Funding Only Action P00069 · P00069 - add funding in the amount of $5,000,689.49 for cycle 202604. The purpose of this requirement is to enlist the services of private collection agencies… $5,000,689
Funding Only Action P00067 · The purpose of this requirement is to enlist the services of private collection agencies (PCAS) to collect certain outstanding inactive IRS tax receivables in… $2,986,044
Funding Only Action P00066 · The purpose of MOD P00066 is to enlist the services of private collection agencies (PCAS) to collect certain outstanding inactive IRS tax receivables in… $2,884,040
Funding Only Action P00065 $3,479,791
Funding Only Action P00064 $2,447,019
Funding Only Action P00063 $3,193,264
Exercise an Option P00062 $0
Funding Only Action P00061 $2,449,357
Other Administrative Action P00060 $0
Funding Only Action P00059 $2,589,004
Funding Only Action P00058 $2,605,037
Other Administrative Action P00057 · The purpose of this effort is to enlist the services of private collection agencies (pcas or contractors) to collect certain outstanding inactive IRS tax… $0
Funding Only Action P00056 $2,039,018
Funding Only Action P00055 $1,957,640
Funding Only Action P00054 $2,536,161
Funding Only Action P00053 $2,662,233
Funding Only Action P00052 $1,881,488
Other Administrative Action P00051 $2,592,271
Funding Only Action P00050 $1,755,460
Funding Only Action P00049 $2,073,840
Exercise an Option P00048 $0
Funding Only Action P00047 $2,065,397
Other Administrative Action P00046 -$2,316,503
Funding Only Action P00045 $2,316,503
Supplemental Agreement for work within scope P00044 $0
Funding Only Action P00043 $1,839,831
Funding Only Action P00042 $2,193,746
Supplemental Agreement for work within scope P00041 $0
Funding Only Action P00040 $2,445,265
Other Administrative Action P00039 $0
Funding Only Action P00038 $1,978,471
Funding Only Action P00037 $1,331,760
Funding Only Action P00036 $3,550,488
Funding Only Action P00035 $2,024,409
Funding Only Action P00034 $2,515,591
Funding Only Action P00033 $3,201,373
Other Administrative Action P00032 $0
Funding Only Action P00031 $2,687,897
Funding Only Action P00030 $3,583,257
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About this award

Written by GovTribe AI ·

The Internal Revenue Service issued a firm fixed-price delivery order with a $144.2 million ceiling to Continental Service Group, LLC, doing business as Conserve, on September 23, 2021, under the Multiple Award Schedule (MAS) for private debt collection services. The award record describes the action as a modification to increase funding and was issued without set-aside.

The parent MAS is a Federal Supply Schedule contract with the General Services Administration Federal Acquisition Service that provides debt collection services government-wide under Special Item Number 561440, with pricing structured as a percentage of amounts collected or flat fees per service. The order covers debt collection services targeting inactive IRS tax receivables. Performance runs from September 23, 2021 through the ultimate completion date of September 22, 2026, from Fairport, NY 14450.

Service Contract Inventory reporting shows an FY2024 labor footprint of 97.5 FTEs and 202,861 contractor hours, with $27 million invoiced and a derived government-paid rate of $132.98 per hour. That rate rose from $99.12 per hour in FY2022 and peaked at $160.23 in FY2023. Invoiced dollars were $19.2 million in FY2022, $28.2 million in FY2023, and $27 million in FY2024. The prime self-performed all reported hours in FY2024 with no subcontractors.

Quick answers

Who was awarded contract 2032H521F00138?

2032H521F00138 was awarded to Continental Service Group, LLC by Internal Revenue Service (Department of the Treasury) on September 23, 2021.

How much is contract 2032H521F00138 worth?

The government has obligated $144,184,068 on 2032H521F00138.

Is contract 2032H521F00138 an order under another contract?

Yes. 2032H521F00138 is a delivery order under GS23F0084P, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 2032H521F00138 competed?

The extent of competition for 2032H521F00138 was full and open competition. The government received 6 offers.

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