National implementation of hospital cahps
Active Awarded Last action
- Contract number
- 75FCMC22F0075
- Awardee
-
Health Services Advisory Group, Inc. UEI CK4WNAV83BJ5
- Awarding agency
-
Centers for Medicare and Medicaid Services
Department of Health and Human Services
- Obligated
- $20,793,236
Award facts
- Contract value 100% obligated
-
- $20,793,236.00 Current, with exercised options
- $20,828,848.00 Potential, with all options
- Completion date 84% complete
- Current and potential, with all options
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Phoenix, AZ 85016, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Exercise an Option | $3,903,645 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $3,857,514 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $4,322,627 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $4,313,147 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $515,000 | |
| Original award | $3,881,303 |
Show all 13
About this award
The Centers for Medicare and Medicaid Services issued a delivery order to Health Services Advisory Group, Inc. on August 1, 2022, with a ceiling value of $20.8 million for the National Implementation of Hospital HCAHPS survey program, completing July 31, 2027.
The order is issued under the GSA Multiple Award Schedule (MAS). Place of performance is Phoenix, AZ 85016.
HSAG delivers Medicare and Medicaid program evaluation, quality improvement, survey administration, and healthcare measurement services. The work involves national implementation of Hospital CAHPS and HCAHPS surveys on a firm fixed price basis.
Government-invoiced labor through FY2025 totaled $4.2 million across 12.4 FTEs and 25,793 contractor hours, reflecting a derived blended rate of $164.22 per hour. The labor footprint has stabilized in the 12.4–12.5 FTE range since FY2023, with the derived hourly rate declining from $195.37 in FY2022 to $164.22 in FY2025. In FY2025, two subcontractors accounted for 21 percent of contractor hours; HSAG performs approximately 96 percent of its federal services work internally across its prime portfolio.
Quick answers
Who was awarded contract 75FCMC22F0075?
75FCMC22F0075 was awarded to Health Services Advisory Group, Inc. by Centers for Medicare and Medicaid Services (Department of Health and Human Services) on August 1, 2022.
How much is contract 75FCMC22F0075 worth?
The government has obligated $20,793,236 on 75FCMC22F0075. Its potential value, with all options, is $20,828,848.
Is contract 75FCMC22F0075 an order under another contract?
Yes. 75FCMC22F0075 is a delivery order under GS10F0166R, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 75FCMC22F0075 competed?
The extent of competition for 75FCMC22F0075 was full and open competition. The government received 1 offer.
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