DLA website satisfaction survey subscription
Ended Awarded Last action
- Contract number
- SP470523F0016
- Awardee
-
Verint Americas Inc. UEI LUBSP8AQS2E7 Part of Verint Systems Inc.
- Awarding agency
-
Headquarters
Defense Logistics Agency, Department of Defense
- Obligated
- $297,560
Award facts
- Contract value 33% obligated
-
- $297,560.00 Current, with exercised options
- $892,680.00 Potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Philadelphia, PA 19111, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Exercise an Option | $74,390 | |
| Other Administrative Action | $74,390 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $74,390 | |
| Original award | $74,390 |
About this award
The Defense Logistics Agency (DLA) awarded a delivery order valued at $892,680 to Verint Americas Inc. for website satisfaction survey subscription services. This firm fixed-price contract, executed on December 17, 2022, with an ultimate completion date of December 16, 2027, was issued under the General Services Administration's Multiple Award Schedule (MAS) vehicle. The award carries no set-aside designation, indicating full and open competition. Modification P00005 reduced the performance end date for CLINs 2001-2004 from December 16, 2025 to September 30, 2025, following an efficiency review conducted by DLA. The work will be performed in Philadelphia, Pennsylvania.
Verint Americas Inc., a subsidiary of Verint Systems Inc., specializes in customer engagement and digital experience enhancement solutions. The company leverages advanced technologies including automation, artificial intelligence, and cloud-based platforms to deliver professional services across federal agencies. Through this DLA contract, Verint will provide website satisfaction measurement and assessment services, supporting the agency's efforts to evaluate and improve the digital experience for users of its online platforms. Verint's federal contracting history demonstrates significant experience with similar website assessment and customer satisfaction initiatives across multiple civilian and defense agencies, including the Office of Personnel Management, Department of Interior, and Centers for Medicare and Medicaid Services.
Quick answers
Who was awarded contract SP470523F0016?
SP470523F0016 was awarded to Verint Americas Inc. by Headquarters (Defense Logistics Agency) on December 17, 2022.
How much is contract SP470523F0016 worth?
The government has obligated $297,560 on SP470523F0016. Its potential value, with all options, is $892,680.
Is contract SP470523F0016 an order under another contract?
Yes. SP470523F0016 is a delivery order under GS10F0044W, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract SP470523F0016 competed?
The extent of competition for SP470523F0016 was full and open competition. The government received 1 offer.
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