The purpose of this modification is to incorporate the hosted claritynet license agreement in its entirety into order no. DG1350-05-NC-3346 for the purchase of customer service performance training…

Ended Awarded

Contract number
DOCDG135005NC3346
Awardee
Awarding agency
Obligated
$11,476

Award facts

Contract value 57% obligated
  • $11,476.00 Current, with exercised options
  • $19,968.00 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Funding agency
International Trade Administration Department of Commerce
Set-aside
Total Small Business
Competition
Competitive Delivery Order · 2 offers Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20230, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Modification $0
Other Administrative Action 1 $11,476

About this award

This contract award under GSA Contract Number GS-02F-9309C is for the purchase of a Customer Service Performance Training Database to change customer service behaviors for the U.S. Department of Commerce's International Trade Administration (ITA) Customer Relationship Management Unit (CRMU). The total ceiling value of this firm-fixed-price delivery order is $19,968.00. The contract was awarded on October 26, 2005 to the small business vendor American Media Inc. and had a completion date of September 26, 2007. This order was placed under the GSA Federal Supply Schedules program.

Description

The purpose of this modification is to incorporate the hosted claritynet license agreement in its entirety into order no. DG1350-05-NC-3346 for the purchase of customer service performance training database to change customer service behaviors for the U.S. Department of commerce/ITA/usfcs/ODG/ customer relationship management unit (CRMU). This order is awarded under far 8.4, federal supply schedules general services administration (GSA) contract number: GS-02F-9309C.

Quick answers

Who was awarded contract DOCDG135005NC3346?

DOCDG135005NC3346 was awarded to American Media Inc. by National Oceanic and Atmospheric Administration (Department of Commerce) on October 26, 2005.

How much is contract DOCDG135005NC3346 worth?

The government has obligated $11,476 on DOCDG135005NC3346. Its potential value, with all options, is $19,968.

Which agency awarded contract DOCDG135005NC3346?

National Oceanic and Atmospheric Administration (Department of Commerce) awarded DOCDG135005NC3346, with funding from International Trade Administration (Department of Commerce).

Is contract DOCDG135005NC3346 an order under another contract?

Yes. DOCDG135005NC3346 is a delivery order under GS02F9378C, a federal supply schedule.

Was contract DOCDG135005NC3346 competed?

The extent of competition for DOCDG135005NC3346 was competitive delivery order. The government received 2 offers. It was set aside: Total Small Business.

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