"other function" the purpose of this contract is for federal student aid to establish a customer contact center to provide timely and accurate information to the public in support of the scope of…

Ended Awarded Last action

Contract number
EDFSA15O0014
Awardee
Awarding agency
Obligated
$147,852,413

Award facts

Contract value 100% obligated
$147,852,413.26 Current and potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
NAICS code
519190 All Other Information Services
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Herndon, VA 20170, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Change Order P00051 · To settle request for equitable adjustment and begin contract closeout. $372,566
Close Out P00002 · Contract closeout. $0
Funding Only Action P00049 · DE-obligation of unliquidated funds IPF contract closeout. -$732,193
Exercise an Option P00048 · Extension of services under 217-8. Final extension, contract ends 30 june 2020. $2,386,677
Exercise an Option P00047 · 217-8 extension of services 21 may 2020 to 20 june 2020. $2,199,865
Exercise an Option P00046 · 52.217-8 extension of services bridge to next procurement $2,202,832
Change Order P00045 · 217-8 extension of services from 20 march 2020 to 19 april 2020, updates local security clauses. $2,202,832
Change Order P00044 · Supports nextgen operations via CR 5207 to onboard the digital customer care (DCC) technology onto the fsaic solution. $109,424
Other Administrative Action P00043 · IT support deobligation MOD -$528,611
Other Administrative Action P00042 $0
Other Administrative Action P00041 $0
Other Administrative Action P00040 $0
Funding Only Action P00039 $26,385,718
Other Administrative Action P00038 $0
Funding Only Action P00001 $880
Other Administrative Action P00036 $0
Supplemental Agreement for work within scope P00035 $0
Funding Only Action P00034 $45,594
Funding Only Action P00033 -$365,401
Other Administrative Action P00032 $0
Funding Only Action P00031 · Federal student aid (FSA) has a need for a government-to-citizen multi-channel customer contact center to provide timely and accurate information to the… $249
Other Administrative Action P00030 · The purpose of this modification is to incorporate far clause 52.204-9 - personal identity verification of contractor personnel (JAN 2011) $0
Other Administrative Action P00029 · The purpose of this modification is to incorporate the latest version of the spreadsheet associated with clause FSA 39-5 - monthly vendor employee report (AUG… $0
Exercise an Option P00028 · Federal student aid (FSA) has a need for a government-to-citizen multi-channel customer contact center to provide timely and accurate information to the… $26,185,905
Other Administrative Action P00027 · The purpose of this modification is to revise instruction under section g: contract administration in the contract. Accordingly, contract clause FSA 32-1 -… $0
Other Administrative Action S00001 · Administrative modification issued to change COR designation and add administrative CO designation. All other terms and conditions remain unchanged. $0
Other Administrative Action 26 · The purpose of this contract is for federal student aid to establish a customer contact center to provide timely and accurate information to the public in… $0
Other Administrative Action 25 $0
Funding Only Action 24 · The purpose of the contract is for federal student aid to establish a customer contact center to provide timely and accurate information to the public in… $57,719
Other Administrative Action 23 · The purpose of this modification is for federal student aid to establish a customer contact center to provide timely and accurate information to the public in… $0
Supplemental Agreement for work within scope 22 $0
Other Administrative Action 21 $0
Other Administrative Action 20 $0
Exercise an Option 19 · The purpose of the contract is for federal student aid to establish a customer contact center to provide timely and accurate information to the public in… $27,595,544
Funding Only Action 18 · Critical function the purpose of this modification is to add seven additional privileged users and add additional funding. $10,917
Change Order 17 · Critical function the purpose of this modification is to approve change request (CR) 3640 - upgrade transport layer security and provide funding for this CR. $324,987
Funding Only Action 16 · Critical function the purpose of this modification is to incrementally fund option year 1 in the amount of $5,685,047.60 for $5,685,048
Supplemental Agreement for work within scope 15 · Modification no. 15 is issued to fund CR 3713 to modify the fsaic contractor's system to utilize CPS business web services. $38,511
Funding Only Action 14 · Critical function the purpose of this modification is to add additional funding in the amount of $9,822,008.00. $9,822,008
Supplemental Agreement for work within scope 13 · The purpose of this modification is to incorporate clin 1014: courier services, provide funding in the amount of $11,100.56 for clin 1014, revise attachment a… $11,101
Funding Only Action 12 · Funding for clin 1003 call center operations $500,000
Other Administrative Action 11 · Modification NI. 11 is issued to revise the clins tiers associated with option year 1. $0
Exercise an Option 10 · Exercise option period i. $11,598,808
Funding Only Action 9 · "other function" this contract is for federal student aid to establish a customer contact center to provide timely and accurate information to the public in… $2,734
Supplemental Agreement for work within scope 8 · Modification no. 8 is issued to replace language on page 6 of modification 007 and addresses the funding required to support the increased requirements… $0
Funding Only Action 6 $311,783
Funding Only Action 7 $14,750,764
Funding Only Action 5 · "other function" this contract is for federal student aid to establish a customer contact center to provide timely and accurate information to the public in… $16,740
Funding Only Action 4 · "other function" the purpose of this modification is incorporate the updated transition timeline per SOW section 8.1.1 task order transition from september… $1,455,603
Change Order 3 · "other function" this contract is for federal student aid to establish a customer contact center to provide timely and accurate information to the public in… $0
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About this award

This is a delivery order contract awarded by the U.S. Department of Education's Office of Federal Student Aid (FSA) to Peraton Enterprise Solutions LLC, a leading provider of national security solutions and IT services to federal agencies. The purpose of this $147,852,413.26 firm-fixed-price contract is for FSA to establish a customer contact center to provide timely and accurate information to the public in support of the agency's scope of business. The contract is being awarded off the General Services Administration's (GSA) Multi-Channel Contact Center Services contract vehicle. This contract does not have a set-aside designation.

Peraton Enterprise Solutions is a for-profit limited liability company that specializes in delivering a wide range of IT services, hardware, software, and engineering support to various federal agencies, including the Departments of Defense, Homeland Security, Veterans Affairs, and the Centers for Disease Control and Prevention. The company holds several Indefinite Delivery Vehicles (IDVs) that allow it to provide services across the federal government, including a $2 billion Blanket Purchase Agreement with the Defense Health Agency for enterprise IT services integration.

Description

"other function" the purpose of this contract is for federal student aid to establish a customer contact center to provide timely and accurate information to the public in support of the scope of business. This contract is being awarded off the GSA multi-channel contact center services contract.

Quick answers

Who was awarded contract EDFSA15O0014?

EDFSA15O0014 was awarded to Peraton Enterprise Solutions LLC by Office of Federal Student Aid (Department of Education) on March 20, 2015.

How much is contract EDFSA15O0014 worth?

The government has obligated $147,852,413 on EDFSA15O0014.

Is contract EDFSA15O0014 an order under another contract?

Yes. EDFSA15O0014 is a delivery order under GS00V08PDD0072, an indefinite delivery contract, on USA Contact Multichannel Contact Center Services.

Was contract EDFSA15O0014 competed?

The extent of competition for EDFSA15O0014 was full and open competition.

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