Implementation and operation of cfpb's contact center

Ended Awarded Last action

Contract number
TFSACFP11K00019
Awardee
Awarding agency
Obligated
$86,855,280

Award facts

Contract value 66% obligated
  • $86,855,280.16 Current, with exercised options
  • $132,030,732.09 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Consumer Financial Protection Bureau
NAICS code
519190 All Other Information Services
PSC
D304 It And Telecom- Telecommunications And Transmission
Set-aside
No set-aside
Competition
Full and Open Competition · 6 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Las Cruces, NM 88001, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action 56 -$730,339
Other Administrative Action 55 $0
Funding Only Action 54 $900,000
Other Administrative Action 53 $0
Other Administrative Action 52 $0
Other Administrative Action 51 $0
Funding Only Action 50 $600,000
Other Administrative Action 49 $15,189,907
Funding Only Action 503 -$15,189,907
Funding Only Action 48 $16,398,964
Funding Only Action 47 -$1,489,734
Funding Only Action 46 -$876,410
Funding Only Action 45 $1,986,086
Funding Only Action 44 $0
Other Administrative Action 502 $0
Exercise an Option 43 $0
Other Administrative Action 42 $0
Funding Only Action 41 $13,733,547
Funding Only Action 40 -$6,497,461
Other Administrative Action 39 $0
Other Administrative Action 38 $0
Other Administrative Action 37 $0
Funding Only Action 36 $9,813,914
Funding Only Action 35 $2,100,000
Other Administrative Action 34 $0
Funding Only Action 33 $10,402,826
Other Administrative Action 32 · Consumer response call center $0
Other Administrative Action 31 $0
Funding Only Action 30 $0
Funding Only Action 29 $0
Funding Only Action 28 $10,402,826
Funding Only Action 27 $3,379,633
Funding Only Action 26 $0
Other Administrative Action 25 $0
Other Administrative Action 24 $0
Funding Only Action 23 $0
Funding Only Action 22 $0
Exercise an Option 21 $6,691,000
Supplemental Agreement for work within scope 20 $3,800,000
Supplemental Agreement for work within scope 19 $0
Funding Only Action 18 $3,500,000
Funding Only Action 17 $0
Supplemental Agreement for work within scope 16 $0
Other Administrative Action 15 $0
Other Administrative Action 14 $0
Exercise an Option 13 $4,410,138
Funding Only Action 12 $1,000,000
Supplemental Agreement for work within scope 11 $0
Other Administrative Action 10 $0
Supplemental Agreement for work within scope 9 $0
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Quick answers

Who was awarded contract TFSACFP11K00019?

TFSACFP11K00019 was awarded to Maximus Federal Services, Inc. by Bureau of the Fiscal Service (Department of the Treasury) on June 8, 2011.

How much is contract TFSACFP11K00019 worth?

The government has obligated $86,855,280 on TFSACFP11K00019. Its potential value, with all options, is $132,030,732.

Which agency awarded contract TFSACFP11K00019?

Bureau of the Fiscal Service (Department of the Treasury) awarded TFSACFP11K00019, with funding from Consumer Financial Protection Bureau.

Is contract TFSACFP11K00019 an order under another contract?

Yes. TFSACFP11K00019 is a delivery order under GS00V08PDD0068, an indefinite delivery contract, on USA Contact Multichannel Contact Center Services.

Was contract TFSACFP11K00019 competed?

The extent of competition for TFSACFP11K00019 was full and open competition. The government received 6 offers.

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