Consumer resource center support services

Ended Awarded Last action

Contract number
CFP17K00005
Awardee
Awarding agency
Obligated
$39,310,810

Award facts

Contract value 75% obligated
  • $39,310,809.83 Current, with exercised options
  • $52,192,114.38 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
NAICS code
519190 All Other Information Services
Set-aside
No set-aside
Competition
Full and Open Competition · 5 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20552, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00032 · Closeout MOD. Consumer resource center support services - modification to DE-obligate excess funds -$30,646
Funding Only Action P00031 · Consumer resource center support services - modification to DE-obligate excess funds -$858,228
Funding Only Action P00030 · Consumer resource center support services - modification to exercise 2 one-month options, RE-allocated funds, and provide additional funds $2,784,544
Funding Only Action P00029 · Consumer resource center support services - modification to RE-allocate funds $0
Exercise an Option P0028 · Consumer resource center support services - modification to exercise option IAW far 52.217-8 $2,703,628
Funding Only Action P00027 · Consumer resource center support services - modification to add acor and increase funding $555,690
Funding Only Action P0027 · Deob MOD. -$2,692,518
Funding Only Action P0026 · Consumer resource center support services - modification to RE-allocate funds $0
Exercise an Option P0025 · Consumer resource center support services - modification to exercise option period $2,235,837
Funding Only Action P0024 $305,397
Funding Only Action P0023 · Consumer resource center support services - modification to RE-allocate and increase funding $139,000
Funding Only Action P00022 · Consumer resource center support services - modification to increase funding $190,795
Supplemental Agreement for work within scope P00021 · Consumer resource center support services - modification to update key personnel $0
Supplemental Agreement for work within scope P00020 · Consumer resource center support services - modification to correct performance objective metric $0
Funding Only Action A00001 · Modification to reallocate funds for option period 2 $0
Supplemental Agreement for work within scope P00019 · Consumer resource center support services - modification to incorporate emergency slas $0
Supplemental Agreement for work within scope P00018 · Consumer resource center support services - modification to update place of performance clause $0
Other Administrative Action P00016 · Modification to confirm transfer of services from gdit to maximus $0
Supplemental Agreement for work within scope P00017 · Consumer resource center support services - modification to provide funding for option period 3 $8,566,014
Supplemental Agreement for work within scope P00015 · Modification to RE-allocate funds and update key personnel $0
Funding Only Action P00014 · Modification to RE-allocate funds $0
Funding Only Action P00013 · Modification to RE-allocate funds for travel $0
Supplemental Agreement for work within scope P00012 · Modification to update key personnel, incorporate additional WDS and correct email address in good faith effort clause. $0
Supplemental Agreement for work within scope P00011 · Modification to correct effective date of modification P00010 $0
Supplemental Agreement for work within scope P00010 · Consumer resource center support services - modification to update slas, associated disincentives, and privacy language $0
Exercise an Option P00009 · Modification to exercise option 2 $8,712,014
Funding Only Action P00008 · Modification to RE-allocate funds. $0
Supplemental Agreement for work within scope P00007 · Consumer resource center support services - modification to update WDS and pricing based on WDS. $0
Other Administrative Action P00006 · Consumer resource center support services - modification to update key personnel and add WDS and good faith effort clause $0
Supplemental Agreement for work within scope P00005 · Consumer resource center support services - modification to exercise RE-allocate funds. $0
Exercise an Option P00004 · Consumer resource center support services - modification to exercise option period 1 $9,386,014
Other Administrative Action P00003 · Consumer resource center support services - modification for various administrative changes $0
Funding Only Action P00002 · Consumer resource center support services - modification to RE-allocate funds $0
Other Administrative Action P00001 · Consumer resource center support services - modification to incorporate a WD for kentucky $0
Other Administrative Action 10 · Consumer resource center support services - modification to extend the period of performance through february 28, 2018 $0
Other Administrative Action 9 · Consumer resource center support services - modification to update key personnel $0
Other Administrative Action 8 · Consumer resource center support services - modification to add and fund clins 0009 & 0010 and RE-distribute funds $0
Other Administrative Action 7 · Consumer resource center support services - modification for no-cost extension of clin 0001 $0
Other Administrative Action 6 · Consumer resource center support services - modification to make various administrative modifications $0
Other Administrative Action 5 $0
Other Administrative Action 4 $0
Other Administrative Action 3 · Consumer resource center support services - modification to extend clin 0001 through june 30, 2017. $0
Other Administrative Action 2 · Consumer resource center support services - modification to add toll-free services and incorporate various administrative updates. $35,000
Supplemental Agreement for work within scope 1 · Consumer resource center support services - modification to add acor, update key personnel and various other administrative updates. $0
Original award $7,278,268
Show all 45

About this award

This federal contract was awarded by the Consumer Financial Protection Bureau (CFPB) to Maximus Federal Services, Inc., a subsidiary of Maximus Inc., for Consumer Resource Center Support Services. The contract has a ceiling value of $52,192,114.38 and a period of performance through November 30, 2021. It was awarded under the USA Contact Multichannel Contact Center Services master contract vehicle. The contract is not set aside and involves the provision of administrative, operational, and technical services to support the CFPB's consumer assistance programs. Maximus Federal Services, as a prime contractor, has extensive experience delivering a wide range of government services and solutions across various federal agencies, including the Internal Revenue Service, Centers for Medicare and Medicaid Services, Department of Veterans Affairs, and Federal Emergency Management Agency.

Quick answers

Who was awarded contract CFP17K00005?

CFP17K00005 was awarded to Maximus Federal Services, Inc. by Consumer Financial Protection Bureau on March 1, 2017.

How much is contract CFP17K00005 worth?

The government has obligated $39,310,810 on CFP17K00005. Its potential value, with all options, is $52,192,114.

Is contract CFP17K00005 an order under another contract?

Yes. CFP17K00005 is a delivery order under GS00V08PDD0068, an indefinite delivery contract, on USA Contact Multichannel Contact Center Services.

Was contract CFP17K00005 competed?

The extent of competition for CFP17K00005 was full and open competition. The government received 5 offers.

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