Provides a government to citizen customer contact center that primarily serves students and parents involved with federal student aid/student loans.

Ended Awarded Last action

Contract number
91003120F0010
Awardee
Awarding agency
Obligated
$44,380,579

Award facts

Opportunity
  • 91003120R0006 Solicitation number
Contract value 58% obligated
  • $44,380,579.00 Current, with exercised options
  • $76,131,148.02 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Herndon, VA 20170, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00015 · Federal student aid contact center 2020 fsacc the purpose of this modification is to DE-obligate from clin 2002AB and 2005AB work that was canceled on… -$218,859
Funding Only Action P00014 · Federal student aid contact center. The purpose of this modification is to obligate additional for shortage on october 2021 invoice clins 1004AB and 1005AB. $132,235
Funding Only Action P00013 -$10
Funding Only Action P00012 -$5,740,908
Funding Only Action P00011 · Federal student aid contact center 2020 fsacc the purpose of this modification is to add additional funds to mail contract line, document when mail portions… $15,833
Exercise an Option P00010 $5,084,413
Funding Only Action P00009 $51,472
Other Administrative Action P00008 -$5,000
Exercise an Option P00007 · Federal student aid contact center 2020 fsacc the purpose of this modification is to exercise option 1A. $13,292,817
Other Administrative Action P00006 · Fsacc 2020 P00006 is to adjust/document: 1. Option 1 - 12 MTH to 3- 4-MTH OPT. 2. Nextgen BPO- migration- impacts. 3.future actions/negotiation - pricing… $0
Funding Only Action P00004 $6,711,146
Supplemental Agreement for work within scope P00005 · Federal student aid contact center 2020 - fsacc the purpose of this modification is to approve and obligate funds for CR 5850, contact center transition support… $237,428
Funding Only Action P00003 · Additional funding for short clins (per channel interaction pricing) for february 2021. $316,400
Funding Only Action P00002 · Federal student aid contact center 2020 - fsacc the purpose of this modification is to obligate additional funds in the total amount of $8,459.724.00. $8,459,724
Supplemental Agreement for work within scope P00001 · FSA call center (fsacc) the purpose of this modification is to amend far clause 52.204-25, revise PWS 3.9.2, transfer CR and 807 tokens from old contract,… $0
Original award $16,043,889
Show all 16

About this award

Peraton Enterprise Solutions LLC has been awarded a $76.1 million firm fixed price delivery order against the Connections II government wide acquisition contract by the Department of Education's Office of Federal Student Aid. The order provides a government to citizen customer contact center that primarily serves students and parents involved with federal student aid and student loans. Major subcontractors include Computer Sciences Corporation, Barrister Global Services Network Inc., Bucher And Christian Consulting, Inc., Trutemps Inc., SOC LLC, V-Tech Solutions, Inc., Premier Technical Services Corporation, Senture LLC, and Savilinx, LLC. The contact center services will be performed in Herndon, Virginia over a three year period ending June 2023.

Quick answers

Who was awarded contract 91003120F0010?

91003120F0010 was awarded to Peraton Enterprise Solutions LLC by Office of Federal Student Aid (Department of Education) on June 29, 2020.

How much is contract 91003120F0010 worth?

The government has obligated $44,380,579 on 91003120F0010. Its potential value, with all options, is $76,131,148.

Is contract 91003120F0010 an order under another contract?

Yes. 91003120F0010 is a delivery order under GS00Q12NSD0014, an indefinite delivery contract, on Connections II.

Was contract 91003120F0010 competed?

The extent of competition for 91003120F0010 was full and open competition. The government received 1 offer.

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