Music & messaging services for vhso & facilities
Ended Awarded Last action
- Contract number
- 36C25621F0082
- Awardee
-
Creative Audio Enterprises, Inc. UEI M5LAJL12DAS3
- Awarding agency
-
Veterans Integrated Service Network 16
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $23,338
Award facts
- Opportunity
-
- Professional Service Schedule Solicitation · Posted Jun 10, 2019
- Contract value 100% obligated
- $23,338.26 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541810 Advertising Agencies
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Fayetteville, AR 72703, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $2,122 | |
| Exercise an Option | $4,243 | |
| Exercise an Option | $4,243 | |
| Exercise an Option | $4,243 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $4,243 | |
| Original award | $4,243 |
About this award
This delivery order, valued at $23,338.26, awards music and messaging services for Veterans Integrated Service Network 16 (VISN 16) facilities to Creative Audio Enterprises, Inc., operating as Holdcom. The contract, executed on January 1, 2021, represents Option Period 3 under a Multiple Award Schedule vehicle and carries a total small business set-aside designation. The work is performed in Fayetteville, Arkansas, with an ultimate completion date of June 30, 2026. Holdcom specializes in providing customized on-hold messaging and music services designed to deliver targeted communications to callers while waiting in queue, replacing generic on-hold experiences with tailored audio content.
The Veterans Integrated Service Network 16, a civilian component of the Veterans Health Administration, utilizes these messaging services across its call centers and facilities to improve caller experience and communicate important information. Holdcom has established a track record with VISN 16, having received multiple prior delivery orders for comparable services since 2019. The firm fixed price contract structure provides cost certainty for the government while supporting small business participation in federal procurement.
Quick answers
Who was awarded contract 36C25621F0082?
36C25621F0082 was awarded to Creative Audio Enterprises, Inc. by Veterans Integrated Service Network 16 (Veterans Health Administration) on January 1, 2021.
How much is contract 36C25621F0082 worth?
The government has obligated $23,338 on 36C25621F0082.
Is contract 36C25621F0082 an order under another contract?
Yes. 36C25621F0082 is a delivery order under GS00F149GA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 36C25621F0082 competed?
The extent of competition for 36C25621F0082 was full and open competition. The government received 2 offers. It was set aside: Total Small Business.
On GovTribe
See this award's full record
- Every transaction and funding action
- The awardee's other awards and teaming partners
- Similar awards and recompete opportunities
- Ask GovTribe AI about this award